Collaboration Platform Administrator

Tangram Flex • Bath Township, OH

1d • Onsite

About The Position

Tangram Flex is seeking a reliable, mission focused Collaboration Platform Administrator. This is a full-time in-person position at WPAFB that supports both local and geographically dispersed Air Force and Navy teams. In this role, you will assist in the daily administration, support, and maintenance of applications in our enterprise collaborative development environment. Working closely under the guidance of the technical lead, you will help ensure highly available, secure, and scalable solutions for the program. This is an excellent opportunity for an administrator who excels in hands-on system maintenance and user support, working in direct partnership with Senior Systems/Software Engineers to keep critical defense pipelines running smoothly.

What We Do: At Tangram Flex, we provide engineering products, solutions, and services that enable innovators to design, develop, verify, and deliver software advancements to critical systems faster. By transforming how our nation solves complex software challenges, our work accelerates innovation that strengthens national security.

Requirements

• Bachelor’s degree in Information Systems, Business Systems, Systems Engineering, Cybersecurity, or related field (or equivalent experience)
• Must be able to obtain a DoD Security Clearance. U.S. Citizenship is required to obtain a U.S. Government Security Clearance.
• 2+ years of experience with requirement management software (preferably Jama Connect)
• 2+ years of experience with work management software (preferably Atlassian’s Jira & Confluence)
• 2+ years of experience working with Jira service desk ticketing system
• Experience administering user accounts, roles, permissions, and project-level access controls
• Experience performing security audits within DoD CUI and Secret environments
• Daily work location at WPAFB, Fairborn, Ohio
• This position's travel requirements are approximately 10% – 15%

Nice To Haves

• 2+ years of experience with Jira/GitLab integration
• Experience with requirements traceability, workflow configuration, baselining, review/approval processes, and reporting
• Tool Integration: Technical proficiency in using Jama’s REST API or ReqIF for data exchange between platforms.
• Current CompTIA Security+ certification
• Experience using integration tools (Jama Connect Interchange, Planview, Cameo DataHub, & GitLab)
• Experience practicing Agile methodologies

Responsibilities

• Support administrative duties for digital engineering and support tools
• Provide troubleshooting, guidance, and support to users
• Maintain requirements workflows that support end-to-end traceability links across Digital Engineering tools and processes
• Provide stakeholder engagement and customer support for geographically separated teams, facilitating communication, gathering requirements, tracking issues, and communicating system changes
• Support tool operations within multiple security level environments in accordance with applicable organizational security, access, and handling procedures
• Serve as the secondary security point of contact for digital engineering tools; assist in coordinating security-related requirements, access management, compliance activities, and issue resolution at all applicable organizational levels
• Develop and maintain process documentation, such as including standard operating procedures, system configuration documentation, onboarding materials, workflow diagrams, configuration records, troubleshooting guides, and user-reference materials
• Support training, onboarding, and recurring user engagement activities for new and existing system users
• Participate in regular administration team meetings to prioritize user support requests, operational issues, system enhancements, and maintenance activities

Benefits

• Flexible Working Hours
• 10 paid holidays
• generous Paid Time Off
• Employer Paid Medical, Dental, Vision and Short and Long Term Disability Insurance
• Access to group rating plans for Life Insurance
• Employer contribution to Health Savings Account
• Competitive 401K employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level