Collaboration Coordinator

FIVE18 Family Services Operations Inc.•Forest, VA

5d•Hybrid

About The Position

The Collaboration Coordinator plays a key role in advancing the mission of FIVE18 Family Services by building communities of faithful relationships that ensure children are safe and families are restored. As part of the Community Collaboration Team, the Collaboration Coordinator helps to promote and grow the use of CarePortal in our region, to coordinate and facilitate the monthly community meeting called The Gathering, and to shepherd and steward relationships with Vision30 Partners. The Collaboration Coordinator cultivates meaningful partnerships that inspire the community to engage with vulnerable families, primarily through CarePortal. The Collaboration Coordinator works in the community and serves as a relationship builder, ambassador, trainer, and storyteller, ensuring every partnership aligns with the organization's mission and core values of Christ-centered compassion, evidence-based impact, and team-driven excellence. The Collaboration Coordinator will also be assigned a role to fill within the CarePortal management system, modified for FIVE18 Family Services as the Implementing Partner.

Requirements

High school diploma or equivalent required.
Acceptable MVR Report and valid driver's license with reliable transportation.
Ability to travel frequently throughout the service region.
Professional appearance and demeanor.
Must be a highly relational, self-motivated individual who thrives on connecting people with meaningful opportunities to serve.
Stand: Frequently
Walk: Frequently
Sit: Frequently
Manually Manipulate: Frequently
Reach Outward: Occasionally
Reach Above Shoulder: Occasionally
Squat or Kneel: Occasionally
Bend: Occasionally
Grasp: Occasionally
Speak: Frequently
Vision (Near, Distance, Color, Peripheral, Depth) - Required
Sense of Sound – Required

Nice To Haves

Bachelor's degree preferred.
Experience with CarePortal or similar community collaboration systems preferred.
Experience working with churches, volunteers, ministry, non-profits, or community partnership and engagement preferred.
Strong interpersonal, networking, and relationship-building skills.
Excellent verbal, written, and presentation skills.
Ability to effectively and efficiently communicate with churches, donors, volunteers, and community leaders.
Knowledge of faith community culture.
Ability to organize projects and manage multiple priorities independently.
Strong storytelling and public speaking abilities.
Basic knowledge of community resources and nonprofit collaboration.
Proficiency with Google Workspace and Microsoft Office.
Ability to learn and effectively utilize CarePortal and other relationship management systems and CRM software

Responsibilities

Recruit new churches and organizations into Vision30 and CarePortal initiatives, creating opportunities for alignment of mission for the needs of vulnerable children and families.
Promote collaboration between FIVE18 teams and community organizations.
Build, cultivate, and strengthen relationships with local churches, pastors, ministry leaders, faith-based organizations, businesses, and community partners.
Participate in weekly Community Collaboration Team strategy meetings and complete assigned action items.
Assist in planning, coordinating, and facilitating monthly Gathering meetings.
Represent FIVE18, Vision30, and CarePortal at community events, agency meetings, resource fairs, and networking opportunities.
Foster collaboration in the entire kids and family eco-system of the region: churches, nonprofit organizations, government agencies, businesses, and community stakeholders.
Serve as the main point of contact for a group of participating churches, ensuring they are trained, engaged, and equipped to respond to Care Portal needs.
Identify and recruit new churches to join the CarePortal network, helping them catch the vision and take their first steps toward implementation.
Regularly communicate needs, updates, success stories, and opportunities for deeper involvement with church leaders and volunteers.
Support Church Response Teams in organizing and mobilizing their members to respond effectively and relationally to needs.
Collect and share stories of impact, track response outcomes, and ensure accurate reporting in the CarePortal platform; list requests provided by Vision30 partners.
Represent CarePortal in local events and gatherings, building relationships with ministry leaders, agencies, and community partners.
Attend at least 50% of quarterly All Staff meetings and monthly Town Hall meetings.
Part-time employees work with their supervisor to identify annual SMART(er) goals; participate in the quarterly reset using the C-BOS training library.
Perform other duties as assigned.