Cold Weather Shelter Intake Specialist

HopeSource•Ellensburg, WA

2d•$20 - $22•Onsite

About The Position

This is a part-time seasonal position with an expected end date of mid- to late-March 2027. The role involves completing intake forms, maintaining records, ensuring shelter safety and cleanliness, communicating with clients and staff, and assisting with various shelter operations.

Requirements

Openness and a non-judgmental attitude towards individuals experiencing homelessness.
A genuine passion for supporting people and addressing their needs.
Acceptable Criminal History Report
Reliable and punctual
Maintain a high degree of confidentiality relative to work performed
Effective communication skills and a professional attitude
Ability to work independently, prioritize work, and manage multiple priorities on deadlines

Responsibilities

Complete intake forms
Maintain records, including bed night data
Ensure the shelter is safe and secure, including monitoring sleeping areas
Communicate shelter rules and seek an understanding of the rules
Monitor shelter activities from 6:00 pm to 10:00 pm or 6:00 am to 10:00 am and coordinate with overnight security who will monitor the shelter from 10:00 pm to 6:00 am
Assist with preparing and serving meals
Leave any relevant information in the logbook for the next shift
Maintain the shelter's cleanliness, including sweeping and restocking
Once a week facilitate laundry of sleeping bags
Communicate with clients, co-workers, and volunteers
Collaborate with volunteers and social service
Respond to phone calls and emails