Coffee Shop Manager - SLC

Friends of Switchpoint Inc•Salt Lake City, UT

4d•Onsite

About The Position

The Coffee Store Manager is the heart of our coffee shop, leading daily operations while creating an exceptional experience for every customer who walks through the door. This role combines leadership, hospitality, and business management, overseeing a team of passionate baristas, maintaining inventory, driving financial performance, and fostering a welcoming atmosphere. We're looking for someone who loves coffee, inspires others, and thrives in a fast-paced environment where great service and great coffee go hand in hand.

Requirements

Management of operations
Customer Experience
Staff Management
Inventory Management
Financial Management
Team Development

Responsibilities

Oversee daily store operations to ensure efficiency and high standards of quality.
Implement and maintain store policies and procedures.
Ensure compliance with health and safety regulations.
Provide excellent customer service and resolve any customer complaints or issues.
Engage with customers to promote products and enhance their coffee experience.
Organize events or promotions to attract customers and increase store traffic.
Recruit, train and supervise baristas and support staff.
Schedule staff shifts and manages payroll.
Conduct regular performance evaluations and provide constructive feedback.
Monitor inventory levels and order supplies as needed.
Ensure proper storage and handling of food and beverage items.
Conduct regular inventory audits to minimize waste and losses.
Prepare and manage budgets, ensuring that the store operates within financial targets.
Analyze sales data and report on key performance indicators to improve profitability.
Manage cash handling and bank procedures.
Foster a positive and collaborative team environment.
Encourage staff development and growth through training and mentorship.
Lead by example and motivate staff to maintain high levels of performance.
Other duties as assigned.