Coffee Equipment Technician — Fix the Machines Behind the Perfect Cup
About The Position
This role involves servicing commercial coffee equipment at client locations. The technician will be responsible for diagnosing and repairing issues, ensuring machines are functioning correctly and producing quality coffee. The job requires a proactive, problem-solving individual with good communication skills and a willingness to learn about coffee equipment. The company provides a support structure to allow technicians to focus on their core responsibilities, including a dedicated dispatch team and digital inventory management. Upon completion of training, technicians will receive a company vehicle and work remotely, starting their day from home.
Requirements
- Hands-on experience with tasks like changing outlets, replacing fixtures, or completing home repair projects.
- Familiarity with using a multimeter.
- Ability to read electrical and hydraulic diagrams.
- Ability to identify outlet types and plumbing thread sizes.
- Ability to manage tickets and time through a digital dispatch platform.
- Clear written and verbal communication skills.
- Valid driver's license with a clean record.
- Ability to lift 75 lbs.
- Reliable smartphone.
- Secure address for parts deliveries.
- Basic confidence with vehicle upkeep.
Nice To Haves
- Enjoy coffee.
- Formal background in a related field (not required, but helpful).
Responsibilities
- Handle two to three service calls per day at commercial coffee accounts.
- Use a multimeter to take voltage, resistance, capacitance, and continuity readings.
- Read electrical and hydraulic diagrams to trace faults.
- Identify outlet types and plumbing thread sizes, and build adapters when needed.
- Disassemble and reassemble components with care and attention to detail.
- Reference parts diagrams and machine documentation for part numbers.
- Write accurate, professional service notes using complete sentences, correct spelling, and no slang.
- Manage tickets and time through ServiceTitan, the digital dispatch platform.
- Explain findings clearly to customers in plain language.
- Taste coffee regularly to confirm a machine is dialed in after a repair.
- Assist with parts receiving and inventory counts.
- Perform basic vehicle upkeep, such as handling a flat tire or arranging for scheduled maintenance.
Benefits
- $20–$25/hour based on experience and certifications
- Expected hours: 30 - 60 per week
- Medical, dental, and vision — eligible within 90 days
- 401(k) with company match
- Paid time off
- Company vehicle upon completion of training
- Career growth in a skilled, in-demand trade
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
