Coffee and Tea Equipment Tech

Capitol Coffee•Charlotte, NC

12d•$22 - $25•Onsite

About The Position

Capitol Coffee Systems is a family-owned business that has been servicing the Raleigh/Durham area for over forty years. Our mission is to provide quality products to our customers while maintaining superior customer service. As a coffee and tea equipment technician, you will work with coffee equipment manufacturers, coffee shops, restaurants, and convenience stores to repair, troubleshoot, and install machines and related equipment. Your responsibilities include servicing various coffee and tea machines, performing post-installation regular inspections, and maintenance. You will carry out your duties by assisting in person, through email, and over phone assistance.

Requirements

Demonstrates exceptional technical skills and knowledge of coffee equipment
Able to maintain company records through use of smart phone, iPad, or laptop computer
Able to read and comprehend technical manuals
Able to comprehend technical training and training videos
Ability to read and comprehend simple instructions, short correspondence, and memos
Possess excellent interpersonal skills
Strong oral and written communicator
Works well as both an individual contributor and as a team member
Displays ability and willingness to make decisions
Exhibits sound and accurate judgment
Professional appearance and demeanor
Observe safety and security procedures
Must have a valid driver’s license

Responsibilities

Drives a service van or box truck to and from customer locations
Loads and unloads vehicle with equipment, parts, and product
Diagnose and repair all Capitol Coffee equipment, while ensuring all safety protocols are followed
Responsible to obtain signed equipment loan agreement for all installs from each customer and return paperwork to office at the end of shift
Clean coffee equipment as needed
Make filter changes and CO2 tank swaps, as assigned
Reports issues with vehicle to manager and ensures truck is brought in for routine maintenance