Code Officer

Largo•Largo, FL

1d•Onsite

About The Position

This position has the responsibility of investigating complaints and requests from community members, determining if/when violations exist and enforcing compliance of the City's Ordinances and Comprehensive Development Code when required. Diplomacy and customer service orientation are used to voluntarily resolve open cases. Work is performed independently in the field and within the City of Largo community. Participation in Code Enforcement Board and Special Magistrate meetings will be required. The position reports to the Chief Code Officer.

Requirements

High school diploma and at least two (2) years experience in code enforcement, building, permits or related front line customer service, or equivalency
Valid Driver's License
Obtaining the Fundamentals of Code Enforcement certification is required within one year from the date of hire.
Ability to communicate clearly in written and verbal formats; ability to write in clear, concise formats, as well as utilizing correct spelling and punctuation
Ability to research pertinent City Codes and Ordinances related to residential parking, junk vehicles, overgrown vegetation, signs and other violations
Demonstrated competency to apply knowledge of the City Ordinances to potential violations and research and investigate to determine possible solutions and options to aid in voluntary compliance
Ability to be an active listener, work well with residents and businesses while performing quality customer service, operate a motor vehicle safely, use a two-way radio and locate City addresses using maps and/or GPS
The work requires frequent driving and possession of a valid Florida Driver’s License.
The work requires the ability to operate the following office machines: Business and proprietary department software to enter and maintain case information, spreadsheets, word processing, email, to prepare staff reports, etc.
Printers, phones, copiers, digital cameras, computers and tablets, radios, flashlights and light meters, various measurement devices.
This work may require proficiency with ladders, hand tools, tape measures and other related hand tools.

Nice To Haves

If a qualified candidate with Fundamentals of Code Enforcement certification does not present, candidates without certification may be considered.

Responsibilities

Demonstrates an understanding and reflection of the City’s mission, vision, and values and a commitment to achieve organizational goals aligned with the City’s strategic plan
Champions a high performance work culture that encourages and embraces new ideas, develops individuals and welcomes and encourages diverse perspectives
Articulates strategic and innovative thinking and provides clarity to deliver superior services
Approaches the job with enthusiasm and curiosity to promote a solutions-oriented work culture
Effectively manages assignments and priorities to ensure the fulfillment of projects, tasks, and responsibilities
Follows suggested procedures to assure the highest standards of risk management, employee safety and risk avoidance
Responds to citizen requests and complaints, assesses if a violation exists, and enforces compliance related to the City of Largo Ordinances, Comprehensive Development Codes and General Code of Ordinance in a timely and professional manner
Monitors and returns customer inquiries and phone calls promptly
Monitors and responds in a timely manner to departmental email domains consisting of customer complaints and requests for resolution
Enters customer case details and supporting information into a computer system with accuracy and attention to detail
Follows up on investigations to achieve code compliance
Ensures code compliance by the citizens of Largo, businesses in Largo and businesses doing business in Largo; contacts violators and explains requirements and procedures for compliance; issues notices to correct violations and maintains follow up to ensure compliance
Initiates and pursues legal action when necessary
Researches ordinances, laws, board and commission meeting minutes, and other pertinent information as necessary
Attends various business meetings and educational classes regarding training and policies related to the position
May be required to attend Code Enforcement Board and Special Magistrate and related hearings
Prepares cases for presentation or provides testimony to City Boards, Special Magistrates, City Commission, the courts, or responds to formal and informal inquires
Investigates materials left for pick up on City property and Right of Ways
May perform Department of Motor Vehicle (DMV) computer searches to ensure individuals are correctly identified
Reviews and inspects all tree removal permits on private property throughout the City as required by the Code of Ordinances and the Comprehensive Development Codes
Coordinates all tree removal waiver programs
Supports honest and transparent decision-making
Collaborates with all team members in a way that builds upon ideas and takes personal accountability and ownership of projects, roles, and assignments
Openly exhibits a positive attitude, in words and action, and encourages others to do the same
Performs related work as required.
As a condition of employment, City of Largo employees will be required to work as directed during an undeclared and/or a declared emergency. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the official job description.

Benefits

medical, dental, and vision coverage
wellness programs
Flexible Spending Accounts (FSA) or Health Savings Accounts (HSA)
paid life insurance
AD&D coverage, with optional supplemental life insurance available.
Full-time team members participate in a Defined Contribution 401(a) Plan with a generous City match.
Public Safety team members participate in retirement plans outlined in their respective union agreements.
All team members may enroll in optional Deferred Compensation 457(b) and/or Roth 457(b) plans.
11 paid holidays
24/7 access to fitness centers
tuition reimbursement
ongoing professional development opportunities.