Cocktail Server, Casino Service Bars

Resorts World Las Vegas•Las Vegas, NV

1d•Onsite

About The Position

Cocktail Servers are responsible for beverage service of all tables and seating areas in high-volume restaurants, bars, lounges, or pools. If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.

Requirements

Ability to work varied shifts, including nights, weekends, and holidays.
Ability to effectively communicate in English.
Polished appearance and demeanor.
Excellent customer service skills.
Ability to obtain maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
At least 21 years of age.
At least one year of customer service experience.
Proof of eligibility to work in the United States.
Alcohol Awareness Card
Food Handling Card

Nice To Haves

Working knowledge of POS system (ex : Micros, UrVenue, etc.).
Employ with safe alcohol service, sanitation, and safety protocol.
Strong knowledge of spirits, wine, champagne, beer, and mixed cocktails.
Previous experience working in a restaurant/bar.
Previous experience working in a large, luxury resort setting.

Responsibilities

Greet, serve, interact, and entertain guests courteously and in a timely manner with an upbeat attitude.
Respond to guest inquiries and requests, concerns and complaints regarding beverages and correct and resolve in a courteous and respectful manner.
Anticipate guest needs and inform guest about venues, menus, specials, pricing and directions.
Maintain line of sight / atmosphere control by circulating through your work area throughout shift.
Organize and prioritize service per appropriate service sequence.
Prompt delivery of all beverages to appropriate tables and assigned work area(s).
Comply with all safety and health department procedures and all state and federal liquor laws.
Assist in the development of promotional plans in order to increase business levels and sales.
Ability to submit guest to the venues guest list, table reservations and focus on the development of personal clientele list.
Obtain and maintain position-specific licensing.
Use personal device / cellular phone for job related operational tasks, job duties, review of company documents, etc.
Other duties as assigned.