Cocktail Server - Capella on 9 Rooftop Lounge

McKibbon Hospitality•Asheville, NC

5d•Onsite

About The Position

The Cocktail Server not only mixes and mingles with customers but is savvy about drink preparation. The server provides customized beverage and food service to each customer in a friendly, energetic and timely manner. Responsible for assuring the guest is having a great time and/or relaxing while at the bar. Associates are passionate about guest service and have the ability to communicate effectively and multitask. The ideal associate takes ownership of a situation and follows up on every request.

Requirements

Two to three years’ minimum experience in a beverage/food outlet
One to two years’ experience as a server
The ability to work a flexible schedule, including shift work, weekends, and holidays.
The legal ability to serve alcohol in the State/Province
Knowledge of state and local guidelines regarding service of alcohol
Knowledge of drink preparation
Computational skills to process guest payments.
The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis.

Nice To Haves

Course work or certification/education in restaurant or business field are highly desired.
Food safety certification and/or alcohol service training recommended.

Responsibilities

Ensure each guest is greeted and made to feel important.
Be knowledgeable about the menu, offering suggestions and being able to answer questions.
Service guests’ orders as requested and as aligned with company and brand standards.
Help create the high energy experience of the bar.
Maintain adequate supplies of clean dishware.
Carry food to and from the kitchen, all dishes, trays, and/or silverware.
Collect dirty dishes and tableware and run them through the dishwasher.
Clean counters, shelves, furniture, and/or equipment to help maintain the cleanliness of the restaurant for both the front and back of house.
Clean any spilled items, broken items, and remove trash, when necessary.
Mop or vacuum floors as needed.
Fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments.
Perform other various duties as requested by management.

Benefits

Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts