Cocktail Server- Silver Legacy

Caesars Entertainment•Reno, NV
•Onsite

About The Position

This role involves taking drink orders from guests, communicating them to the bartender, garnishing drinks, and delivering them accurately and with a smile. The Cocktail Server will also engage in interactive promotional entertainment with guests and team members, promote drink specials, and describe nightly entertainment. Maintaining a clean workstation and section, ordering supplies, and exemplifying the company's core values, mission, vision, and DEI culture are also key aspects of the position. Other job-related duties may be assigned.

Requirements

  • Ability to understand and comply with all department and company policies and procedures, rules and regulations
  • Skill in establishing and maintaining effective working relationships with staff and guests
  • Ability to read, write, and communicate verbally in English
  • High School diploma or equivalent
  • Ability to provide internal/ external guests with service excellence
  • Excellent communication skills
  • Observation skills
  • Easygoing demeanor
  • Above average speech – both speaking and reading/writing English
  • Excellent interpersonal skills
  • Ability to perform simple tasks, simple reading, writing and math skills
  • Ability to compile information and memorize drink orders

Responsibilities

  • Offer every guest in the gaming area a beverage every 15 to 20 minutes
  • Promote drink specials and describe nightly entertainment in area (DJ, Piano Player)
  • Repeat order back to guest
  • Serve beverages to guests in a friendly and timely manner
  • Maintain clean workstation
  • Maintain cleanliness of section by picking up empty glasses and bottles on a regular basis and return all glassware to bar for cleaning
  • Order drinks in proper sequence
  • Order supplies when needed
  • Exemplify our core values, family style service, our mission and vision
  • Exemplify our DEI (diversity, equity, inclusion) culture
  • Perform other job-related duties as assigned
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