Cocktail Server - Luxor

MGM Resorts InternationalHempfield Township, PA
Onsite

About The Position

As a Cocktail Server at Luxor, you will bring energy, warmth, and exceptional service to every guest interaction. With your welcoming personality and attentive approach, you will anticipate guest needs, deliver beverage service with confidence, and help create the exciting atmosphere Luxor is known for. By making genuine connections and personalizing each experience, you will create memorable moments that guests will carry with them long after their visit.

Requirements

  • Is 21+ years of age

Nice To Haves

  • High School Diploma, GED or equivalent preferred.
  • Work varied shifts, to include weekends and holidays required.
  • Experience working in a similar resort setting preferred.

Responsibilities

  • Take order, and serve food and drinks efficiently and accurately in work area as applicable
  • Place order, and garnish and serve cocktails to guests
  • Maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available
  • Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
  • Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies
  • Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

Benefits

  • Wellness incentive programs to help you stay healthy physically and mentally.
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
  • Free meals in our employee dining room.
  • Free parking on and off shift.
  • Health & Income Protection benefits (for eligible employees).
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
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