Cocktail Casino

Full House Resorts, Inc•Cripple Creek, CO

15h•$12•Onsite

About The Position

The Cocktail Server is responsible for serving guests with beverages promptly and courteously, promoting casino events, and maintaining positive relations with guests and employees. This role requires adherence to safety procedures, compliance with the Colorado Limited Gaming Act, and maintaining alertness to bar operations. The server must verify guests are 21+ years of age, monitor for intoxication, and report any concerns regarding guest behavior or safety to supervisors and security.

Requirements

Demonstrated cocktail server experience, preferably within a hospitality, restaurant, or gaming environment.
Demonstrated strong customer service skills.
Demonstrated experience performing within specific deadlines or under pressure.
Demonstrated experience in problem-solving, organizing, and prioritizing work.
Graduation from high school or the equivalent in education or experience.
One (1) or more years of recent and related cocktailing experience, preferably within a hospitality, restaurant, or gaming environment.
A Colorado Limited Gaming Support License is required.
Must be at least twenty-one (21) years of age.

Responsibilities

Maintains a clean and safe work environment.
Performs duties in compliance with safety procedures, including the use of safety equipment.
Follows safety procedures, identifies unsafe practices or conditions, and informs their supervisor or the Safety Committee of unsafe conditions.
Serves guests with beverages promptly and courteously.
Promotes events in gaming, slots, restaurants, and other areas as required or requested.
Answers guests' questions regarding casino operations.
Develops, maintains, and enhances positive relations with all guests and employees.
Wears and maintains all uniforms properly, including nametag and Gaming License.
Performs all duties in compliance with the Colorado Limited Gaming Act and internal policies and procedures.
Alerts the supervisor of any concerns regarding the quality, selection, and variety of beverages.
Complies with established security policies and procedures and informs their supervisor of any concerns.
Maintains alertness for the performance of all responsibilities and a general awareness of bar operations at all times.
Verifies customers are 21+ years of age and provides them with a wristband.
Monitors guests for intoxication. If applicable, discontinues alcohol sales and informs security and the immediate supervisor/casino manager.
Alerts the supervisor/casino manager and security regarding guests who may be difficult or possibly violent.