Cocktail Server, Pool Service Bars

Resorts World Las Vegas•Las Vegas, NV

3d•Onsite

About The Position

The Cocktail Server will provide elegant, warm, and responsive service to all guests while taking and serving beverage orders. The role will be accountable for financial transactions and effectively market their assigned venue during their shift.

Requirements

Proficient knowledge of wine, cocktails and beverage spirits.
Working knowledge of POS systems.
Ability to work varied shifts, including nights, weekends and holidays.
Ability to effectively communicate in English.
Polished appearance and demeanor.
Excellent customer service skills.
Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
At least 21 years of age
At least six months of previous customer service experience in a similar or related field.
At least six months of previous cash handling experience.
Proof of eligibility to work in the United States
Position required licenses (Gaming Card, Tam Card, Food Handlers Card, Health Card)

Nice To Haves

Previous experience working in a large, luxury resort setting.
6 months in a day club or resort style pool

Responsibilities

Greet and welcome all guests in a professional manner.
Obtain beverage orders from guests and enter orders in point of sales system.
Serve alcoholic/non-alcoholic beverage(s) and food orders to guests.
Ensure that all orders are accurate and delivered to each guest in a timely manner.
Collaborate with bartenders and team members to ensure accuracy of order.
Maintain knowledge of house drinks and menu items.
Offer item suggestions by using suggestive selling techniques (e.g. daily beverage specials, cocktails/wines and after dinner beverages).
Carry and push heavy (approximately 30lbs) trays and carts of glassware and items as directed by management.
Ensure assigned areas are always clean and clutter free.
Ensure all Resorts World core values and property and department standards are implemented and applied.
Obtain and maintain position-specific licensing.
Maintain all company training classes
Other duties as assigned.