Cocktail Server

Chinook Winds Casino Resort•Lincoln City, OR

6d•$17 - $23•Onsite

About The Position

Responsible for providing exemplary guest service by taking and delivering beverage orders. This role involves serving guests, managing beverage stations, operating a POS system, and ensuring compliance with alcohol service regulations. The Cocktail Server plays a key part in maintaining the cleanliness and appearance of their designated service area and contributing to the overall guest experience at Chinook Winds Casino Resort.

Requirements

Must be 21 or older.
Ability to perform work accurately and thoroughly.
Ability to communicate effectively with others verbally.
Ability to take care of the guests’ needs while following company procedures.
Ability to get along well with a variety of personalities and individuals.
Knowledge of regulations governing food preparation and service.
Knowledge of alcoholic beverages.
Basic math skills.

Nice To Haves

High school diploma or GED preferred.
One year of experience as a server preferred.
Experience with Point of Sale (POS) systems preferred.

Responsibilities

Providing exemplary guest service to all CWCR guests.
Taking guest alcohol and non-alcohol orders, calculating accurate cost totals, collecting payment, counting back correct change, and delivering drinks.
Monitoring beverage stations, ensuring cleanliness and adequate supplies.
Carrying a full tray of drinks to assure expedient service.
Working designated areas of responsibility to assure proper customer service.
Serving wine and bottled or draft beer.
Serving snacks or food items to customers.
Operating Point of Sales (POS) system and collecting money for drinks served.
Checking identification of customers to verify age requirement for purchase of alcohol.
Performing all opening, closing, cleaning, and stocking responsibilities at the end of the shift.
Adhering to all OLCC and Chinook Winds Casino Resort policies and procedures regarding alcohol service.
Maintaining overall cleanliness and appearance of designated area of responsibility.
Assisting other floor personnel on an as needed basis, including bartending.
Performing all duties in accordance with Chinook Winds Casino Resort guest service standards.
Maintaining general knowledge and providing information to guests of Chinook Winds Casino Resort events, programs, and services.
Providing input or recommendations for improvements and changes in processes or services.
Performing all other duties as assigned.