Cocktail Bartender

Blumenthal Performing A•Charlotte, NC

2d•Onsite

About The Position

Under regular supervision, the Cocktail Bartender provides exceptional guest service by preparing and serving high-quality cocktails in a fast-paced, immersive hospitality environment. Reporting to the Food & Beverage Supervisor, Food & Beverage Operations Manager, and Senior Director of Hospitality and Guest Experience, this position supports bar operations, maintains service and safety standards, and contributes to an outstanding guest experience. The role works collaboratively with hospitality, bar, and kitchen teams to ensure efficient service and guest satisfaction. This seasonal position requires evening and weekend availability, with shifts scheduled Thursday through Sunday during the immersive hospitality experience season (approximately October through December), averaging 20 to 30 hours per week.

Requirements

Requires a high school diploma or GED equivalent supplemented by formal training in bartending field, or at least five years of experience in the hospitality industry, with specific bartending experience, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities
Experience in high volume craft cocktail bar required.
Knowledge of mixology.
Must be at least 21 years of age

Responsibilities

Greet guests promptly and warmly
Answer questions about beverages, and allergens
Make recommendations
Provide exceptional, attentive, friendly service throughout the dining experience from behind the bar
Take accurate beverage orders
Enter orders correctly into the POS system
Verify order accuracy before delivery
Process payments accurately, handle credit cards. Balance receipts and tips according to company procedures.
Set and maintain clean, organized bar
Complete opening, running, and closing side work
Lead bar prep for cocktail service
Follow food safety and sanitation standards. Follow company and state rules governing safe alcohol service
Maintain speed in high volume scratch cocktail service
Coordinate with supervisors, bar & kitchen
Assist coworkers during busy periods
Communicate guest needs and operational issues
Support overall experience efficiency and guest satisfaction
Maintain a professional appearance and demeanor
Follow company policies and service standards
Demonstrate product knowledge
Create a positive excellent guest experience
Attend department meetings if needed
Maintain a calm composure in a stressful environment. Highly skilled communicator.