Cobrand Acquisitions and Onboarding Product Analyst

JPMorgan Chase & Co.•Wilmington, DE

37d

About The Position

As a Cobrand Acquisitions and Onboarding Product Analyst within the Cobrand Cards organization within Chase's Consumer & Community Banking group, you support the development and optimization of digital card acquisition and onboarding initiatives for the Partner Card portfolio.

Requirements

3+ years of experience in financial services, digital platforms, or software development, with exposure to API delivery and data integration.
Familiarity with API's, data models, and database technologies (e.g., SQL); experience with data analysis and reporting tools
Experience in product life cycle activities including discovery and requirements definition
Digital Product Exposure: Understanding of digital user experiences and product management fundamentals
Experience with JIRA or similar project management tools; proficiency in Excel
Motivated to learn, proactive in problem-solving, and able to work in a fast-paced environment.
Building and maintaining the backlog of projects and features and managing through the readiness cycle from Discover to Delivery.
Strong verbal and written communication skills; able to present technical information clearly.

Nice To Haves

Technically focused, with a keen interest in APIs, data, and digital product development.
Analytical and detail-oriented, able to manage and interpret complex data sets.
Strong communicator, able to bridge gaps between technical and business teams.
Collaborative, willing to support team goals and contribute to cross-functional projects.
Eager to learn and grow within the product management discipline.
Familiarity with PowerPoint and Visio a plus.

Responsibilities

Support Cobrand Card digital card acquisition and onboarding initiatives
Assist in the design, documentation, and testing of API-based solutions and data integrations for digital card acquisition and onboarding.
Gather, analyze, and validate customer and partner data to support seamless onboarding and acquisition processes.
Work with product managers and technology teams to collect and clarify business and technical requirements for new features and enhancements.
Contribute to the evaluation and improvement of digital user journeys, focusing on reducing friction and streamlining processes.
Support the definition and tracking of KPIs for acquisition and onboarding features; prepare reports and dashboards to measure performance.
Participate in Agile ceremonies (standups, sprint planning, reviews, retrospectives) and assist in writing user stories and acceptance criteria.
Maintain clear and accurate documentation for product features, technical requirements, and process flows.
Effectively communicate technical concepts, requirements, and findings to both technical and non-technical stakeholders.

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