Coating Advisor (Marine)

Hempel A/S•Miami, FL

2d•Remote

About The Position

As a Senior Coating Advisor, you will be responsible for providing technical support to sales teams, customers, and stakeholders. This role involves performing physical inspections, condition surveys, and overseeing product application activities. You will also conduct technical analysis of product specifications, deliver technical training and presentations, and prepare technical briefings for customer and company representatives. Additionally, you will prepare inspection reports using digital reporting software and evaluate sales proposals to ensure technical accuracy and alignment with organizational quality and performance standards. This position is remote with travel to job sites as needed, and the ideal candidate is located in the Gulf Coast region of the U.S. or near Monterrey, Mexico, though other locations will be considered. You will be on the front lines, working with applicators, distributors, contractors, engineers, and consultants to ensure the proper use and application of Hempel’s products. You will strive to understand customer needs and challenges, providing services that support and strengthen coating solutions to create monetizable value. Collaboration with internal teams such as Sales, R&D, and Customer Care is essential for delivering exceptional end-user service. You will bring technical documentation to life by offering advisory support on all Hempel products, acting as a brand ambassador by communicating product features and benefits. Ensuring compliance with Product Data Sheets, guide specifications, technical standards, and best practices is crucial. You will accurately collect and record data, prepare progress reports including testing and analysis, and provide feedback to stakeholders. Onsite training for coatings applicators and Hempel’s Sales teams will be part of your responsibilities, along with educating and persuading customers on the performance of coating solutions and the value of Technical Services. You will generate and distribute accurate company and customer reports using corporate tools, monitor and manage project paint inventory, and ensure responsible use and maintenance of PPE and technical equipment. Active participation in internal and external Technical Services strategy activities, including surveys and troubleshooting, is also expected.

Requirements

High school diploma/Bachelor degree
Minimum 5+ years of experience in Coating Industry
Marine coating experience
English business proficiency (oral and written)
MS office basic level
General computer literacy
Willing to travel extensively (up to 80%, domestic and international)
Willing to work flexible schedules
Must be legally authorized to work in the U.S. without sponsorship.

Nice To Haves

Spanish an advantage
NACE certification is a plus

Responsibilities

Provide technical support to sales teams, customers, and stakeholders.
Perform physical inspections and condition surveys.
Oversee product application activities.
Conduct technical analysis of product specifications.
Conduct technical training and presentations.
Prepare and present technical briefings for customer and company representatives.
Prepare inspection reports using digital reporting software.
Evaluate sales proposals for technical accuracy and consistency with quality and performance standards.
Work alongside applicators, distributors, contractors, engineers, and consultants to ensure proper use and application of Hempel’s products.
Understand customer needs and challenges and provide services to support coating solutions.
Collaborate with internal teams (Sales, R&D, Customer Care) to deliver exceptional service.
Offer technical advisory support on Hempel products, bringing technical documentation to life.
Act as a brand ambassador, communicating product features and benefits.
Ensure compliance with Product Data Sheets, guide specifications, technical standards, and best practices.
Accurately collect and record data, prepare work progress reports including testing, analysis, and interpretation.
Provide feedback to relevant stakeholders.
Provide onsite training to coatings applicators and Hempel’s Sales teams.
Educate and persuade customers about the performance of coating solutions and the value of Technical Services.
Generate accurate company and customer reports and distribute them in a timely manner using corporate reporting tools.
Monitor and manage project paint inventory, offering timely updates to avoid shortages.
Use PPE and technical equipment responsibly, ensuring calibration, maintenance, and good condition.
Actively participate in internal and external Technical Services strategy activities by conducting surveys, troubleshooting issues, and finding resolutions.

Benefits

Medical, dental and vision insurance coverage options that begin on your first day of employment
Flexible HSA and FSA options to manage healthcare and dependent care expenses
12 paid holidays
15 vacation days to start
6 personal days
Paid leave for jury duty and bereavement
401(k) plan options with immediate company match and full vesting from day one
Basic life insurance, short-term and long-term disability coverage
16 weeks of fully paid maternity leave
4 weeks of paid paternity leave