#800 COAST Mental Health Worker
About The Position
CMHA Niagara is a non-profit, charitable organization committed to promoting mental wellness and to improving the lives of people in its service area who have mental illness as well as their families. CMHA Niagara achieves its mission through a number of programs and services. CMHA Niagara is committed to a recovery philosophy which focuses on the potential for people with mental illness to lead full, productive and engaged lives in their communities. The Branch works in partnership with many others who share in the commitment to supporting the broad determinants of health. The Community Outreach and Support Team (COAST) Mental Health Worker provides mobile urgent response service and telephone support to individuals who are in crisis in the Niagara Community. The intent is to ensure client safety, to encourage empowerment, and provide crisis resolution and prevention, within a recovery framework which integrates the client into their community with supports.
Requirements
- Masters or Bachelor Degree in Nursing, Social Work or Occupational Therapy (other degrees with relevant experience may be considered)
- Registered as either a Registered Social Worker, Registered Social Service Worker, Registered Nurse, Nurse Practitioner, Registered Practical Nurse, Registered Psychotherapist or Registered Occupational Therapist in good standing and adheres to all standards of practice as per the College
- Minimum of 5 years of experience in crisis/community mental health & addiction setting providing assessment, consultation, treatment and education to target population
- Clinical knowledge and experience in application of clinical therapeutic techniques
- Certified in the following safety courses: Crisis Intervention (i.e. Safety Care, Non-Violent Crisis Intervention, etc.), Standard First Aid - CPR C – AED, Suicide Prevention (ASIST); Mental Health First Aid and Use of Force training
- Demonstrated knowledge of relevant legislation (e.g. the Mental Health Act), the use of psychotropic medication, psychiatric diagnosis and formulation of a mental health assessment for a diverse age group and population
- Knowledge and understanding of Aboriginal Community and Aboriginal Based Services
- Must have access to a reliable personal vehicle
- Current valid class ‘G’ driver’s license
- A satisfactory high-level police screening
Nice To Haves
- Actual life experience and/or lived experience with mental illness or addictions an asset
- Bilingualism, particularly proficiency in French, would be considered a valuable asset
- Candidates with multicultural and diverse backgrounds, multilingual abilities, and experience with the 2SLGBTQIA+ community would be considered an asset.
Responsibilities
- Provide individuals with serious mental health concerns with a range of accessible services which include outreach assessments, telephone support, referrals and interventions to prevent further crisis
- Complete Mobile Outreach Assessments and respond to telephone crisis calls as required
- Assess risk in both outreach environments and through telephone support
- Assist in identifying and developing strategies to prevent further crisis and engage individuals with ongoing supports and treatment
- Work in collaboration with police and community partners to build an effective community crisis network
- Work in collaboration internally with other program staff to ensure effective and efficient program delivery and administration
- Support caregivers, including family members, in managing acute psychiatric issues and crisis through education and problem solving approaches
- Build positive relationships with communities and agencies to become mutual resources
- Respond to telephone, in person, electronic enquiries and/or forward to appropriate person
- Provide general information to the public including distribution of pamphlets, cards and other relevant information
- Ensure accurate and timely reports, data entry and documentation in relevant systems (i.e. CRMS)
- Conduct cross service/sector linkages and act as a liaison by consulting with family members and other professionals (e.g. psychiatrist, Emergency Department physicians, nursing/allied staff, and community agencies), in direct collaboration and with the consent of the individual being served for the purposes of promoting positive change and independence
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
