Coaching & Programs Coordinator, MBA Career & Professional Development

Harvard University • Boston, MA

5d • Hybrid

About The Position

Are you an early higher education administration professional with an interest in career coaching and development? Are you looking for hands-on experience working with over fifty highly accomplished career coaches? Are you a detail-oriented individual who enjoys both quantitative and qualitative work? Would you like to be part of a team known for its culture and commitment to excellent service? If so, consider joining our team as the Coaching & Programs Coordinator.

Requirements

• High School Diploma, GED, or equivalent is required.
• 5+ years of experience in administrative support role(s) is required.
• Education beyond high school may count toward experience.
• Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.
• Superior verbal and written communication skills.
• Highly developed interpersonal skills and team orientation.
• Excellent project management with exceptional attention to detail.
• Reliable follow-through and proactive initiative on projects.
• Self-starter focused on continuous improvement of projects and programs.
• Proven ability to work independently and as part of a team.
• Strong service orientation.

Nice To Haves

• Experience with technology platforms is a plus.

Responsibilities

• Serve as the primary administrator for coaching-related platforms that support the MBA and Alumni Coaching Programs, including: Time Reporting & Payroll Service (Fieldglass), 12twenty Recruiting Platform, CareerLeader, Qualtrics, Teams, SharePoint.
• Manage weekly coach invoicing process for 50+ coaches.
• Create and manage five + annual Peer Review Zoom meetings, including calendar invitations for coaches and CPD staff.
• Provide ongoing communication and support to coaches.
• Onboard new coaches through Zoom orientation sessions covering program processes and expectations.
• Provide coaches with academic calendar and other student event information for Fall and Spring coaching appointments.
• Respond to coaching-related questions and requests forwarded from the CPD main email account.
• Grant access to CareerLeader to partners, staff and alumni.
• Distribute HBS Partner coaching requests to appropriate coaches.
• Coordinate staffing and logistics for the daily Coach-on-Call program, hiring student workers, setting schedule, ensuring appointments and notes are captured in 12twenty.
• Coordinate logistics for the annual two-day Coach Training program in May (60+attendees) including hotel, room and food reservations; all presentations, technology support and materials.
• Manage Electronic Resume and Cover Letter Reviews.
• Manage AFAA and Club Resume Reviews.
• Manage Job Search Drop-In Sessions and other related coaching programs.
• Manage Practice Interviews.
• Create events in 12twenty for all coaching programs (excluding AFAA programs).
• Coordinate room reservations.
• Manage student and alumni registrations.
• Collect, print, and distribute program materials as needed.
• Solicit and coordinate coach staffing for all programs.
• Manage Resume Book submission approvals and employer access.
• Create and publish Fall and Spring Resume Books.
• Process invoices for CEC-related expenses.
• Support additional CEC programming as needed.
• Review and approve MBA Event Calendar submissions daily.
• Support additional CPD programming and initiatives as needed.
• Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents.
• Other duties as assigned.

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED