(USA) Coach/Ops Mgr Trainee
About The Position
This position involves leading and developing teams, ensuring exceptional customer service, driving financial performance, and supervising associates. The role requires a focus on company values, continuous improvement, and adapting to customer needs. The trainee will learn to manage store operations, merchandise, inventory, and operational processes, while also developing action plans to mitigate shrink and achieve sales and profit goals. The position emphasizes creating a positive and inclusive work environment, acting with integrity, and serving customers and members effectively. The trainee will also be responsible for ensuring compliance with company policies and procedures.
Requirements
- 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Responsibilities
- Leads and develops teams effectively by teaching, training, and actively listening to associates.
- Models and demonstrates exceptional customer service standards to store associates.
- Drives the financial performance and sales of the designated store area.
- Provides supervision and development opportunities for hourly associates.
- Coordinates, completes, and oversees job-related activities and assignments.
- Ensures compliance with company policies and procedures.
- Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
- Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity.
- Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
- Maintains and promotes the highest standards of integrity, ethics, and compliance.
- Delivers results while putting the customer first.
- Makes decisions based on data, insights, and analysis.
- Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
- Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U education benefit program (tuition, books, and fees are completely paid for by Walmart)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
