(USA) Coach/Ops Mgr Trainee

Walmart • Maryville, TN

1d • $31 - $38 • Onsite

About The Position

This position summary outlines the core responsibilities and expectations for a Coach/Ops Mgr Trainee. The role involves leading and developing teams, ensuring exceptional customer service, driving financial performance, supervising and developing associates, coordinating job-related activities, and ensuring compliance with company policies. The role emphasizes core values such as respecting individuals, acting with integrity, serving customers, and striving for excellence. Walmart offers competitive pay, performance-based bonuses, and a comprehensive benefits package including health, financial, and paid time off benefits. A key component is the Live Better U program, offering paid education benefits for eligible associates. Eligibility for some benefits may vary based on job classification and length of employment. The job also includes specific requirements related to potential firearms sales and a commitment to maintaining a drug-free workplace.

Requirements

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition and have state specific requirements, may require a current state-issued Certificate of Eligibility.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

• Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback.
• Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model.
• Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses.
• Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, promoting a belonging mindset in the workplace, and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.

Benefits

• Competitive pay
• Performance-based bonus awards
• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption expense reimbursement
• Surrogacy expense reimbursement
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree