CO2 Service Technician

Panasonic • UNAVAILABLE, UNAVAILABLE

1d • Onsite

About The Position

The CO₂ Service Technician provides hands-on technical support for installing, maintaining, and repairing automation or CO₂ equipment at customer sites. This role involves extensive travel and requires the ability to work independently while ensuring high-quality service delivery. At Panasonic Connect, we connect the power of people and technology to change work, advance society and help connect to tomorrow. Empathy, results, relentlessness and teamwork are the foundations of the Panasonic Connect Culture. Our mission is to elevate the employee experience by empowering individuals to use their voice and have a positive impact on our business.

Requirements

• Associates degree in Laser/Electro/Optics or equivalent is required.
• Two or more years related experience, including troubleshooting.
• Functional PC and appropriate software skills required.
• Ability to use hand tools, meters, gauges, schematics, and jigs to adjust and maintain proper machine calibration and performance.
• Ability to travel extensively 95%, primarily, United States, with possibility of Mexico, Canada, and Japan always on short notice.
• Ability to work independently with little supervision.
• Strong attention to details, meeting deadlines and commitments required.
• Strong diagnostics and technical aptitude, including knowledge of AC & DC electrical, mechanical, and optical systems.
• Commitment to company Core Values
• Strong written/oral communication skills are required.

Responsibilities

• Carries out technical assignments to install, modify, and repair factory automation equipment at customer sites, with 100% travel weekly.
• Maintains a safe work environment and reports any issues that arise.
• Operates and programs machines, understanding all technical aspects and machine parameter functions.
• Prepares standard equipment documentation and reports to include service reports, Expense reports, and others as directed.
• Provides customers with timely and accurate technical information in a positive and straightforward manner.
• Provides equipment operation and maintenance training to customers employees and fellow field service technicians.
• Prepare and submit documentation for efficient invoicing.
• Maintain company property for safe operation and maximum life.
• Efficiently manage business expenses to maximize profitability.
• Perform routine maintenance on equipment and assist in the establishment of the preventative maintenance schedules with customers and service coordinator

Benefits

• Medical, dental, vision, prescription plans
• Health Savings Account and Flexible Spending Account options
• Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• 401(k) plan with company matching contributions and immediate vesting.
• Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.
• Tuition reimbursement for job-related courses after six months of service.
• Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree