Co-op Director of People and Culture

Bozeman Community Food Co-op•Bozeman, MT

1d•Onsite

About The Position

Collaborate with the General Manager and the Senior Leadership Team to develop the operational vision and strategies for the Community Food Co-op (CFC). Lead the design, implementation, and continuous improvement of all people-related systems and practices, including payroll, benefits, and compliance, while fostering a thriving organizational culture. Champion an exceptional employee experience that drives engagement, retention, and alignment with the Co-op’s mission, values, and Ends. Cultivate clear, thoughtful, and inclusive communication as the cornerstone of a respectful, collaborative, and effective workplace.

Requirements

Five years of progressive human resources experience or a combination of experience and specific education in HR or business management preferred.
Experience across multiple HR domains, including recruitment, benefits, performance management, employee relations, and payroll.
Five years of experience managing staff required, preferably in a food service or retail setting.
PHR or SHRM-PC professional human resources certification required, SPHR/SHRM-SCP desired.
Knowledge of local, state, and federal employment laws required.
Proficiency with Human Resource Information Systems (HRIS), Applicant Tracking Systems (ATS), and Microsoft Office Suite is required.
Ability to work with people of diverse backgrounds and values in a respectful and non-discriminatory manner.
Ability to set and maintain professional boundaries inside and outside of work.
Ability to behave with integrity and use good judgment.
Ability to work a flexible schedule to meet the needs of the business; some early mornings, evenings, holidays, and/or weekends may be required.
Ability to sit for long periods of time in front of a computer.
Minimal to light physical effort is generally required in performing duties; lifting up to 10 lbs. occasionally.

Nice To Haves

More experience desired.
SPHR/SHRM-SCP desired.

Responsibilities

Partner with senior leadership and lead the People Team to align People & Culture (P&C) strategies with organizational goals and long-term vision.
Serve as a trusted advisor on organizational design, workforce planning, and change management, developing plans that support operational and strategic priorities.
Oversee recruitment, hiring, and onboarding strategies to attract and retain diverse, skilled, and values-aligned talent.
Maintain organizational compliance with labor and employment law through development of personnel policies and practices in alignment with federal, state, and local laws.
Ensure Co-op policies and practices are current and consistently and equitably applied; review all department-specific policies and practices for compliance with CFC policies and practices.
Maintain and update policies, procedures, and employee handbook.
Manage the investigation and resolution of all employee relations issues, including harassment and discrimination claims; oversee determinations.
Facilitate grievance procedures in conjunction with the General Manager.
Ensure documentation of personnel-related actions and organized retention of records.
Keep abreast of HR and legal trends and issues, locally, among co-ops, and nationally.
Design and implement programs that enhance engagement, retention, and employee well-being.
Drive Co-op practices to promote a diverse, equitable, and welcoming work environment, fostering a supportive and inclusive workplace through employee engagement initiatives.
Facilitate conflict resolution and support leaders in managing complex personnel issues.
Create, deliver, and promote professional development and training programs to support employee growth and organizational success.
Implement employee engagement surveys and develop strategies to enhance Co-op culture and morale.
Define clear job expectations, ensure thorough management training, and oversee accountability processes to ensure consistency.
Promote a culture of continuous learning and professional growth; create and support training and development programs that build leadership capacity and employee skills.
Lead the development and ongoing evolution of the Co-op’s compensation philosophy and total rewards programs, ensuring equitable, transparent, and competitive practices aligned with organizational values.
Review benefits programs annually for cost, utilization, and effectiveness.
Maintain the Co-op’s wage scale and review market wages regularly to ensure competitive pay.
Develop and oversee the process for wage changes.
Collaborate with the Director of Finance and the GM each fiscal year to set the compensation and benefits programs, and other P&C-related items within the organization’s budget.
Oversee HR systems, data integrity, and reporting.
Track and analyze human resources metrics (e.g., employee retention, hiring, and engagement) to inform decision-making and drive initiatives for improvement.
Present regular reports to senior leadership and others on P&C initiatives, outcomes, and employment trends.