Co-op, Digital Solutions

FidelityBoston, MA

About The Position

As a Digital Solutions Co-op Associate, you will support the delivery of benefits-related websites for a variety of clients. You will contribute to all stages of website creation for both content-only sites and more personalized (i.e., data/logic-driven) sites. Your responsibilities will include documenting business and data requirements, entering and maintaining site content, supporting the creation of test and production data files, reviewing website functionality (QA), validating the user experience, coordinating internal and client testing, and providing business validation for technology procedures like single sign-on and security scans. You will serve on multiple project teams simultaneously and as a member of those teams, you will work directly with clients, internal partners, and programmers. To be successful, you must be highly motivated – a self-starter who establishes ownership and is capable of driving digital solutions from concept to reality.

Requirements

  • Experience/curiosity about digital communications and being on a team that supports the delivery of websites to meet unique client needs
  • Experience with data management tools (e.g., MS Excel)
  • Majoring in Digital Communications, Business, Mathematics, Economics, or subjects applicable to web/digital solutions
  • Ability to clearly define detailed business and technical requirements that ensure all parties share a common vision of the project’s scope and functionality
  • Ability to interpret and manipulate data sets, and perform basic calculations
  • Strong critical thinking and problem-solving skills, with an ability to ask critical questions to proactively identify potential problems as well as paths towards resolution
  • Excellent time management skills, including a strong aptitude to balance and prioritize multiple projects in a fast-paced work environment
  • Ability to work within budgeted timeframes to help maintain client profitability without sacrificing quality
  • Ability to simplify and present technical, complex concepts to non-technical business partners
  • Ability to execute on tasks autonomously, while remaining coordinated with a broader team

Nice To Haves

  • Prior internship (a plus)

Responsibilities

  • Documenting business and data requirements
  • Entering and maintaining site content
  • Supporting the creation of test and production data files
  • Reviewing website functionality (QA)
  • Validating the user experience
  • Coordinating internal and client testing
  • Providing business validation for technology procedures like single sign-on and security scans

Benefits

  • Flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home
  • Opportunities for learning and growth
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