Co-op Counselor

Northeastern University•Boston, MA

1d•Onsite

About The Position

The Co-op Counselor supports the Office of the Chancellor and the College of Engineering (COE) Cooperative Education program by providing operational, student, and employer-facing support to Co-op Faculty. In this role, the Co-op Counselor guides students through the co-op process, including job search preparation, application support, self-developed co-op opportunities, co-op advising support, and ongoing engagement while on co-op. Communications and outreach, employer and student events coordination, maintenance of student-facing and internal resources, and contributions to data tracking and reporting are all within scope. Committed to fostering a welcoming and inclusive environment for all students, employers, and colleagues, this position is a key support resource for the co-op team, including stepping in for Co-op Faculty when needed.

Requirements

Bachelor’s degree required.
Minimum of 1–2 years of professional work experience; experience in higher education, career services, human resources, or a related field preferred.
Prior experience advising, coaching, teaching, or facilitating in one-on-one or group settings.
Strong organizational, project management, and professional communication skills, with attention to detail and demonstrated problem-solving ability.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams) and Google Suite.
Ability to communicate and collaborate effectively across multiple departments and colleges.
Comfort presenting to diverse audiences and demonstrated commitment to fostering a welcoming and inclusive environment.
Experience with Microsoft or Google forms creation and process documentation.
Ability to manage multiple operational priorities with attention to detail and discretion.

Nice To Haves

Familiarity with cooperative education and/or experiential learning.
Experience with Salesforce, Simplicity, or similar CRM/advising platforms.
Experience with SharePoint, Canvas, or similar content management or educational instruction tools.
Experience developing or facilitating career development workshops and resources.
Experience with data reporting, including basic report interpretation and communicating key findings.
Knowledge of international student employment authorization and visa support processes.
Budget management or financial reconciliation experience; familiarity with Concur or similar expense management platforms a plus.
Familiarity with administering peer mentoring or peer advising programs, work-study programs, or supervising students.

Responsibilities

Manage co-op program communications to COE students and employers, including announcements for recruitment deadlines, interview schedules, and events.
Develop and maintain communication materials, SharePoint resources, student-facing resources, internal team documentation, and the co-op resource library.
Support program operations including course planning via CourseLeaf, enrollment monitoring, and committee support.
Coordinate hire logistics for faculty and staff hiring committees, along with work-study student hiring and supervision.
Assist with purchasing and budget management functions including reporting, reconciliation, and Concur expense processing, as part of broader operational duties.
Support data tracking and reporting functions as assigned, including monitoring application activity and surfacing relevant findings to Co-op Faculty.
Serve as a resource for COE students seeking co-op experiences, supporting them through resume reviews, job search strategy, and application preparation.
Provide first-line program coverage in the absence of Co-op Faculty.
Coach students pursuing self-developed co-ops outside of Northeastern’s database, guiding them through available platforms and supporting them through the vetting, approval, and registration process.
Lead mock interview coordination and material preparation to support co-op courses.
Facilitate ongoing outreach and check-ins with students during their co-op experience; escalate concerns to Co-op Faculty for follow-up and direct student engagement as appropriate.
Provide supplementary global co-op support for students as needed, in coordination with Global Co-op Faculty.
Coordinate logistics for employer engagement activities, including on-campus visits, company information sessions, and on-campus interviews, serving as a primary point of contact for scheduling, materials, and follow-through.
Support employer recognition initiatives, including coordination of employer spotlights, outreach materials, and award or acknowledgment activities.
Assist with the preparation and facilitation of co-op workshops, information sessions, and student-facing events throughout the co-op cycle.
Serve as a liaison between the COE Co-op office and multiple departments across campus.
Support college and university initiatives as assigned; contribute to committee work and assist with special projects.
Participate in continuous improvement efforts for program workflows, processes, and student experience.
Support additional college-specific functions or cross-college initiatives as directed by the university-wide co-op program.
The Co-op Counselor may shift their college assignment based on the business needs of the university-wide co-op program.