Co-Investigator

EDEN AUTISM SERVICES INC•Plainsboro Township, NJ

26d•$62,000 - $65,000

About The Position

The Co-Investigator assists the Lead Investigator with internal investigations, primarily across Eden’s Adult Services—Day and Employment, Adult Services—Residential, and the Eden School. The role supports on-site investigations by scheduling staff interviews, taking notes, following established processes and protocols, maintaining confidentiality, and learning and using iSight investigation software. It also provides administrative support, including data entry, monthly incident-report tracking, and the preparation and dissemination of investigative reports. The Co-Investigator helps identify operational concerns and develop solutions, supports staff training and awareness related to abuse, neglect, exploitation, and relevant laws, and builds professional relationships with Eden staff and consumers. The position may cooperate with Eden Autism, the Division of Developmental Disabilities, the Department of Education, law enforcement, and other parties during inspections or investigations. Regular local travel to Eden facilities is required, approximately 20–30%.

Requirements

Bachelor’s degree; a degree in social services or a business-related field such as communications or human resources is preferred, or equivalent education and experience sufficient to perform the essential functions.
At least two years of business-related experience.
Successful completion of Eden’s Entry Level Training.
Successful completion of Effective Investigation of Serious Incidents.
Certifications in Level 1 and Level 2 Incident Report Writing and Reporting.
iSight software training and the ability to become proficient at a moderate-to-advanced level.
Valid driver’s license with a record in good standing (five points or less).
Ability to exercise discretion and appropriately handle sensitive and confidential student, participant, employee, investigative, and organizational information.
Ability to remain neutral and impartial, recognize potential conflicts of interest, and promptly disclose circumstances that could affect or appear to affect investigative objectivity.
Commitment to compliance and to the safety and welfare of individuals with developmental disabilities.
Working knowledge of relevant regulatory statutes, guidelines, decisions, and directives regarding developmental disabilities.
Strong interviewing, active listening, fact-finding, and documentation skills, including the ability to ask appropriate follow-up questions and accurately capture relevant information.
Ability to escalate questions or concerns to the Lead Investigator.
Strong organization, attention to detail, and follow-up skills; ability to review and organize information from multiple sources, identify inconsistencies or gaps, and assist in developing well-supported investigative findings.
Strong verbal and written communication skills and the ability to assist with training or presentations to a group.
Strong customer service and interpersonal skills, with a consistently professional approach.
Emotional intelligence and a calm demeanor; ability to remain composed, objective, and respectful when handling sensitive, difficult, or potentially contentious matters.
Sound judgment and problem-solving skills, including the ability to develop solutions.
Ability to foster cooperation within departments and across the organization.
Ability to multitask and manage numerous assignments simultaneously while meeting deadlines.
Ability to work independently and effectively as a team member.
Familiarity with relevant operational technology, such as Therap.
Intermediate-to-advanced proficiency in Microsoft Office, including Word, Excel, and PowerPoint, as well as Google mail.
Ability to travel locally to and from Eden facilities on a regular basis; travel is approximately 20–30%.

Nice To Haves

Experience in the nonprofit sector and working with individuals with disabilities.
Demonstrated experience interviewing or conducting investigations, or experience in HR training for dispute resolution or conduct matters.
Related communications or training experience, including developing and delivering training programs.
Supervisory experience.

Responsibilities

Assist with on-site investigations, including scheduling interviews, taking notes, and following investigation processes, procedures, and protocols.
Become proficient in Eden’s iSight investigation software, including data entry, maintenance, and report writing.
Assist with writing and disseminating timely investigative reports.
Assist in identifying operational concerns or problems within programs and developing solutions.
Exercise sound judgment, remain objective, and maintain confidentiality throughout the investigative process.
Assist with Entry Level Training and provide awareness training on abuse, neglect, and exploitation.
Review relevant laws with program staff, including Danielle’s Law, Stephen Komninos Law, and P.L. 2025, c.280 enacted via S3750, to support effective staff training and awareness.
Assist with monthly reports tracking and sorting Incident Reports by program for the Lead Investigator.
Provide administrative support to the Lead Investigator as needed.
Build positive and professional relationships with Eden staff and consumers, including participants and students.
Attend meetings as identified by the Lead Investigator and as needed.
Assist with cooperation involving Eden Autism, the Division of Developmental Disabilities, the Department of Education, law enforcement, and others during inspections or investigations.
Attend identified training, including DDD, DHS, and NJACP training, as directed by the Lead Investigator.
Perform other duties as assigned by a supervisor.