Manager - CNC Production

SendCutSend Inc•Pittston, PA
•$100,000 - $125,000

About The Position

The CNC Machining Manager leads CNC machining operations across all shifts, ensuring consistent performance in safety, quality, and production. The role provides direct leadership to CNC Production Supervisors and aligns people, processes, and equipment with production demands and the growth of machining capabilities. This is an active, hands-on leadership position requiring a strong presence on the production floor. The manager supports supervisors in resolving operational challenges, provides technical guidance, and drives continuous improvement while balancing daily production needs with long-term operational goals. The position collaborates with Programming, Engineering, Maintenance, Quality, Manufacturing, HR, Talent Acquisition, and the Director of Operations. The role works across office and manufacturing environments, with regular presence on the CNC production floor and exposure to CNC machines, tooling, material handling equipment, noise, moving machinery, metal materials, temperature variation, industrial hazards, and strong electromagnetic fields. Required PPE must be used in manufacturing areas.

Requirements

  • At least 8 years of leadership experience in CNC machining, manufacturing, or production operations.
  • Demonstrated experience leading supervisors or production teams in a manufacturing environment.
  • Strong technical understanding of CNC machining processes, equipment, tooling, setups, and quality standards.
  • Experience managing production schedules, labor resources, and operational priorities in a fast-paced manufacturing environment.
  • Ability to analyze production metrics, identify operational challenges, and implement effective process improvements.
  • Strong organizational, analytical, and problem-solving skills, including the ability to manage competing priorities.
  • Proven ability to coach, develop, and hold team members accountable to performance expectations.
  • Effective written and verbal communication skills across all levels of an organization.
  • Commitment to safety, quality, accountability, and continuous improvement.
  • Proficiency with Microsoft Office Suite, Google Suite, or related software.
  • Ability to move throughout office and manufacturing environments for extended periods; stand, walk, bend, and climb stairs during shop-floor reviews.
  • Ability to visually inspect equipment, materials, and processes to assess quality and safety.
  • Ability to occasionally lift up to 25 pounds.
  • Ability to work around noise, moving equipment, temperature variation, and industrial hazards while following safety protocols.
  • Ability to work in close proximity to equipment that generates strong electromagnetic fields; the posting notes this may pose a risk to people with cardiac pacemakers, ICDs, or other implantable medical devices.

Nice To Haves

  • At least 10 years of leadership experience in CNC machining or manufacturing operations.
  • Experience managing multi-shift CNC machining operations.
  • Experience directly leading and developing production supervisors.
  • In-depth knowledge of CNC machining equipment, tooling, programming, and manufacturing processes.
  • Experience applying LEAN manufacturing principles or structured continuous improvement practices.
  • Experience with production capacity planning, equipment utilization, and labor forecasting.
  • Budgeting and resource planning experience.
  • Bachelor's degree in Manufacturing, Engineering, Operations Management, or a related field.

Responsibilities

  • Direct CNC machining operations across all shifts to meet production schedules, delivery targets, safety standards, quality requirements, and departmental performance expectations.
  • Provide CNC Production Supervisors with technical guidance on machining processes, tooling, setups, equipment performance, and troubleshooting; partner with Programming and Engineering on complex technical issues.
  • Lead, coach, and develop CNC Production Supervisors through regular feedback, clear performance expectations, accountability, and consistent leadership practices across shifts.
  • Monitor production performance, machine utilization, labor efficiency, downtime, and quality metrics to identify improvement opportunities.
  • Align staffing, equipment, and production resources with operational demands and production goals.
  • Identify production bottlenecks, equipment challenges, and workflow inefficiencies, and implement solutions to improve throughput and reduce waste.
  • Partner with supervisors to establish consistent processes, operating procedures, and communication between shifts.
  • Maintain a strong production-floor presence, provide technical guidance, troubleshoot complex machining challenges, and support supervisors with operational decisions.
  • Collaborate with Maintenance, Programming, Quality, and Manufacturing to resolve production issues and improve CNC machining processes.
  • Support the development and implementation of training programs to strengthen technical capabilities, employee performance, and team development.
  • Partner with the Director of Operations to establish departmental priorities, implement operational improvements, and support capacity planning and future growth.
  • Collaborate with HR and Talent Acquisition to forecast staffing needs, participate in hiring decisions, and support employee development and retention.
  • Ensure consistent adherence to company safety standards, quality procedures, and operational policies across the CNC department.
  • Perform other related duties as assigned.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k) match up to 4%
  • Paid time off
  • 6 company-paid holidays
  • Tuition reimbursement
  • Paid parental leave
  • Short-term disability
  • Lunch provided daily
  • Safety shoe voucher
  • Employee discounts
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