CNC Field Service Technician-Trainee

Trident Machine ToolsWindsor, CT
Onsite

About The Position

HFO Trident is seeking a motivated, team-oriented CNC Field Service Technician Trainee for our New England territory. This is an opportunity to learn a highly specialized trade with paid training, hands-on experience, and a clear path for long-term advancement. We are looking for individuals who enjoy working with their hands, solving problems, learning technical skills, and building a career in a high-demand industry. Successful candidates are mechanically inclined, self-motivated, dependable, and eager to continue developing their technical abilities in a fast-paced service environment. At HFO Trident, we believe in developing talent from within and creating opportunities for employees to continue growing their skills and advancing their careers over time.

Requirements

  • Mechanical and electrical aptitude
  • Strong problem-solving skills
  • Intermediate proficiency with Microsoft Office Suite
  • Ability to meet the physical requirements of the position
  • Flexible schedule with willingness to travel throughout the territory
  • Must be highly mobile, able to access all areas of the premises.
  • Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
  • Ability to sit for prolonged period of times.
  • Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
  • Ability to frequently use hands and arms.
  • Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
  • Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.
  • Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.
  • Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.
  • Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.
  • Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).

Nice To Haves

  • Ability to read and interpret drawings and schematics preferred
  • Excellent communication and customer service skills

Responsibilities

  • Travel to customer facilities throughout the New England region
  • Install, troubleshoot, repair, and maintain CNC machine tools and automation equipment
  • Learn electrical, mechanical, pneumatic, hydraulic, and software systems
  • Work alongside experienced technicians and industry professionals
  • Deliver exceptional customer service and technical support
  • Continuously develop technical skills in a growing, high-demand industry
  • Perform related duties as required

Benefits

  • Competitive starting salary
  • Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
  • 3+ Weeks’ Vacation to Start
  • 10 Company Paid Holidays
  • 401(k) retirement plan with company contribution
  • Tuition reimbursement
  • Employee appreciation events and perks
  • Employee Assistance Program
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