CNC Field Service Technician-Trainee

Trident Machine Tools • New Britain, CT

4d • Onsite

About The Position

HFO Trident is seeking a motivated, team-oriented CNC Field Service Technician Trainee for our New England territory. This is an opportunity to learn a highly specialized trade with paid training, hands-on experience, and a clear path for long-term advancement. We are looking for individuals who enjoy working with their hands, solving problems, learning technical skills, and building a career in a high-demand industry. Successful candidates are mechanically inclined, self-motivated, dependable, and eager to continue developing their technical abilities in a fast-paced service environment. At HFO Trident, we believe in developing talent from within and creating opportunities for employees to continue growing their skills and advancing their careers over time.

Requirements

• Mechanical and electrical aptitude
• Strong problem-solving skills
• Intermediate proficiency with Microsoft Office Suite
• Ability to meet the physical requirements of the position
• Flexible schedule with willingness to travel throughout the territory
• Highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged period of times.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.
• Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.
• Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.
• Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.
• Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).

Nice To Haves

• Ability to read and interpret drawings and schematics preferred
• Excellent communication and customer service skills

Responsibilities

• Travel to customer facilities throughout the New England region
• Install, troubleshoot, repair, and maintain CNC machine tools and automation equipment
• Learn electrical, mechanical, pneumatic, hydraulic, and software systems
• Work alongside experienced technicians and industry professionals
• Deliver exceptional customer service and technical support
• Continuously develop technical skills in a growing, high-demand industry
• Perform related duties as required

Benefits

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• 3+ Weeks’ Vacation to Start
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed