CNC Field Service Engineer - Eastern Region

DN SOLUTIONS AMERICA CORPORATION•Winder, GA

1d•Onsite

About The Position

DN Solutions is seeking an experienced Field Service Engineer to be responsible for the installation, engineering, repair, and upgrading of CNC machining equipment and systems. This role offers opportunities for entry-level, mid-level, and experienced engineers, providing challenges appropriate to their experience level. The company has over 50 years of experience in building machine tools that are essential to various industries.

Requirements

Bachelor's degree in engineering (electrical, mechanical, or engineering technology)
Minimum of 2 years of working experience in a Machine Tool Company
Knowledge of Fanuc Machines and CNC engines
Understand PLC systems and diagrams
Ability to operate forklift truck and manual lifting equipment
MS Office proficiency

Responsibilities

Provide post-sales support to clients.
Deliver technical and operational training.
Test, adjust, troubleshoot, repair, rebuild, and install CNC machining equipment, peripherals, and upgrades.
Plan and coordinate activities related to equipment installation, repair, and upgrading.
Investigate and resolve customer reports of technical problems with equipment.
Eliminate future operational or service difficulties.
Examine machinery, components, and work orders, and converse with equipment operators to identify problems and determine if mechanical or human errors contributed.
Analyze information to determine root causes and recommend or complete repairs, upgrades, or other corrective actions.
Advise management and factory engineers regarding equipment defects, customer satisfaction, product performance, and suggestions for product improvement.