CNC Field Service Engineer - Southern Region

DN SOLUTIONS AMERICA CORPORATION•Houston, TX

1d•Onsite

About The Position

DN Solutions is seeking an experienced Field Service Engineer to be responsible for the installation, engineering, repair, and upgrading of equipment and systems. This role offers challenges appropriate for entry-level, mid-level, and experienced engineers. The company has been a leader in machine tool manufacturing for over 50 years, developing smart machines and customized solutions for essential industries.

Requirements

Bachelor's degree in engineering (electrical, mechanical, or engineering technology)
Minimum of 2 years of working experience in a Machine Tool Company
Knowledge of Fanuc Machines and CNC engines
Understanding of PLC systems and diagrams
Ability to operate a forklift truck and manual lifting equipment
Proficiency in MS Office

Responsibilities

Provide post-sales support to clients.
Deliver technical and operational training.
Test, adjust, troubleshoot, repair, rebuild, and install CNC machining equipment, peripherals, and upgrades.
Plan and coordinate activities related to equipment installation, repair, and upgrading.
Investigate and resolve customer-reported technical problems with equipment.
Eliminate future operational or service difficulties.
Examine machinery, components, and work orders, and communicate with equipment operators to identify problems and determine root causes (mechanical or human error).
Recommend and complete repairs, upgrades, or other corrective actions.
Advise management and factory engineers on equipment defects, customer satisfaction, product performance, and suggestions for product improvement.