CNA/Unit Clerk - NICU

Mercyhealth Wisconsin and Illinois•Rockford, IL

1d•$19 - $27•Onsite

About The Position

This role is responsible for processing orders and patient charges accurately and efficiently, managing patient communication via telephone and call lights, and directing visitors. The position also involves maintaining medical records, managing unit supplies, and providing direct patient care as assigned according to established standards. Additionally, the role requires participation in performance improvement activities, ensuring charge accuracy, and assembling patient charts. The CNA/Unit Clerk may also be responsible for setting up communication systems for new staff and floating to different units as needed.

Requirements

Completion of a CNA program.
Completion of a Unit Clerk course or equivalent on the job training (which can be provided).
Nursing Assistant Certification in applicable state.
Approved CPR or BLS certification required within 90 days.
Problem Solving skills.
Technical Skills.
Interpersonal Skills.
Motivation.
Professionalism.
Safety and Security awareness.
Adaptability.
Attendance/Punctuality.
Dependability.

Nice To Haves

Advanced CNA program preferred.

Responsibilities

Processes orders and patient charges in an accurate and timely manner.
Answers the telephone and call lights in an appropriate and timely manner, providing information or relaying messages to patients and staff.
Directs visitors to patients' rooms.
Maintains medical records of current patients.
Maintains supplies, including scanning, stocking, and ordering new supplies and disposing of expired or damaged supplies.
Provides patient care as assigned and per routine, according to standards of care, shift routines, and policies and procedures according to CNA job duties and expectations.
Documents care provided according to standards.
Maintains a clean work and patient environment.
Floats to various units based on identified needs.
Participates in department and unit performance improvement activities.
Verifies accuracy of charges entered.
Facilitates a welcoming environment assisting with visitor wayfinding.
Assemble patient folders and charts for unit.
Rauland responder/Vocera/versus set up for new staff.