CNA, Orthopedics, Heywood Medical Group

Heywood Medical Group•Gardner, MA

15d•$20 - $26

About The Position

Under the direction of management, a physician, and/or nursing staff, the CNA performs clinical and clerical functions to support patient care and medical office operations. Clinical work includes scheduling tests, collecting and recording patient health information and vital signs, rooming patients, supporting providers, managing schedules and materials, and performing other assigned duties. The CNA must learn and follow new standards and processes, participate in customer service and patient satisfaction initiatives, and complete assigned training. Clerical work includes answering phones, scheduling appointments, and providing patient education. The role provides patient care under the direction of a licensed nurse and follows established standards, protocols, policies, and procedures. It also prepares patients and records for physician visits, maintains supplies and equipment, supports diagnostic testing and documentation, assists with infection-control procedures, and completes building security and closing tasks.

Requirements

High school diploma or equivalent preferred.
Three years of experience preferred.
Experience working with electronic medical records strongly desired.
Excellent interpersonal skills and the ability to work well as a team member.
Strong computer skills.
AHA BLS certification required, or must be obtained within six months of employment.
Active MA CNA license required.

Nice To Haves

High school diploma or equivalent.
Three years of experience.
Experience working with electronic medical records.

Responsibilities

Provide patient care under a licensed nurse’s direction and in accordance with established standards, protocols, policies, and procedures.
Collect basic health data as directed by a licensed nurse.
Assist patients with activities of daily care, including hygiene, toileting, nutrition, and ambulation.
Prioritize patient care appropriately, seek assistance when needed, and recognize the need for emergency intervention.
Respect each patient’s dignity and provide care that supports positive self-regard.
Document pertinent patient information thoroughly, accurately, and promptly according to established standards.
Maintain a clean and safe work environment and identify or remove safety hazards.
Provide timely, thorough information about assigned patients to the supervising licensed nurse and other healthcare team members.
Participate in learning for colleagues and self, including educational programs, in-services, and orientation of new staff.
Identify risks to patient safety and opportunities to reduce healthcare errors, including reporting errors and incidents appropriately.
Prepare patients for physician clinic visits and address their basic concerns and questions so examinations can proceed without delay.
Coordinate patient readiness for physician examinations by obtaining and documenting vital signs, weight, and reason for visit, and placing patients in exam rooms with appropriate attire.
Maintain established par levels of medical and clerical supplies; order supplies and restock shelves and files for physicians and nurses.
Create, copy, and distribute clerical materials and educational literature for daily health center activities.
Retrieve patient information and organize medical records with up-to-date results for physician review; provide requested test results.
Obtain and post recent diagnostic results in medical records and complete diagnostic sheets, including correct coding for dictation.
Obtain optimal EKG, pulse oximetry, and peak flow readings, and apply correctly sized splints and dressings.
Perform and document quality-control checks for urine glucose and protein testing and participate in performance-improvement activities as requested.
Prepare and package instruments for sterilization and change soaking solution according to the Infection Control Policy.
Secure the building at daily closure, including locking medication cabinets, checking windows and electrical equipment, deactivating automatic handicap access to the main entrance, and locking exit doors.