CMS Clerk

natgridProd • Malden, MA

1d • Onsite

About The Position

This role involves performing all clerical functions associated with the CMS department, including storm-related activities. Daily assignments will be carried out according to needs and may include handling service requests, customer communication, time entry, field collections, and other related duties.

Requirements

• Pass a typing test and a clerical aptitude test.
• High school diploma or equivalent.
• Ability to operate a radio, meter reading systems, office equipment, and other equipment related to job completion.
• Ability to acquire inter-personal skills for customer contact by phone.
• Ability to acquire sufficient knowledge of Company policies and practices to prepare and maintain various forms, records and reports.
• Ability to become proficient in all NGRID software applications.
• Ability to respond to emergency situations and work extended hours as needed.
• Must possess and maintain a valid driver’s license with no restrictions on hours of operations.

Responsibilities

• Perform all clerical functions associated with the CMS department, including storm-related activities.
• Handle service requests.
• Manage customer communication.
• Perform time entry.
• Conduct field collections.
• Prepare and maintain various forms, records, and reports.
• Handle inquiries from contractors, wiring inspectors, customers, and employees.
• Respond to emergency situations.
• Work extended hours as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED