CMDB Data Engineer

Leidos•Tampa, FL

15h•Onsite

About The Position

Leidos Digital Modernization is seeking a CMDB Data Engineer to work with their USCENTCOM CITS customer at MacDill AFB, Tampa, FL. This role involves serving as a technical subject matter expert for the CMDB, a people manager for the IT and data professional team, and the Deputy Program Manager (DPM) for the contract. The position requires managing the accuracy and integrity of the Configuration Management Database (CMDB), analyzing data using SQL and other query tools, and performing lifecycle management of IT services and assets. The role also involves defining and documenting CI metrics, gathering information from stakeholders, evaluating business processes, and developing solutions. Additionally, the position requires establishing and developing Configuration Management (CM) procedures and compliance standards.

Requirements

Bachelor’s degree with a focus in Information Technology, Business Administration, or a related field of study is preferred, with a minimum of 8 years' relevant experience in data analysis, data science, configuration management, or related IT programs.
Active TS/SCI Clearance.
3+ years of experience in a supervisory role managing technical personnel and assisting with program/project management tasks.
5+ years of related experience in Configuration Management.
5+ years with ServiceNow, to include specific experience with Configuration Management Database (CMDB) administration/integration.
Demonstrated capability in ensuring quality, accuracy, and usability of the ServiceNow CMDB.
Ability to work in concert with the ServiceNow Administrators.
Ability to configure/integrate discovery tools and Sensors with ServiceNow CMDB to import data from authoritative data sources while ensuring data integrity.
Experience/Participation in data normalization efforts as needed prior to ingestion into CMDB.
Ability to perform routine audits of CMDB data.
Demonstrated experience working with internal and external stakeholders to understand product demand and help manage CMDB and platform data requirements.

Nice To Haves

Project Management Professional (PMP) Certification.
ITIL v3 or ITIL 4 Foundation certification is highly desired.
Prior experience acting as a functional lead, DPM, or PM on a DoD enterprise IT contract.

Responsibilities

Assist the Program Manager (PM) with overall contract execution, strategic planning, resource allocation, and risk management.
Serve as a secondary point of contact for USCENTCOM leadership and stakeholders, acting as the PM in their absence to ensure seamless program delivery.
Directly manage a team of IT and data professionals, carrying out full HR supervisory duties including performance evaluations, career development planning, mentoring, and timecard/leave approval.
Oversee the hiring, interviewing, and onboarding processes to maintain a highly skilled and capable workforce.
Assist in evaluating contracts, managing programmatic budgets or resource forecasts, and effectively communicating insights, risks, and plans to cross-functional team members and senior management.
Manage the accuracy of the Configuration Management Database (CMDB) while ensuring adherence to standard operating procedures within enterprise processes.
Analyze data and research issues through the use of SQL and other query tools.
Perform rigorous Configuration Item (CI) lifecycle management of IT services and assets, from deployment through to decommission.
Decompose significantly complex problems into straightforward solutions.
Proactively analyze data to answer key questions from stakeholders or personal initiative with an eye for driving performance and investigating and communicating findings to stakeholders.
Define and document CI metrics throughout their lifecycle.
Gather critical information from multiple stakeholders to specify and validate business reporting or data extracts using data mapping and data quality techniques.
Evaluate business processes, anticipate requirements, identify areas for improvement, and develop and implement solutions using data analysis and data profiling.
Establish, implement, and develop overarching Configuration Management (CM) procedures and compliance standards, establishing responsibilities, authorities, and plan approval levels.