CMA - LPN - Clinic Assistant - Family Practice

Thedacare•Town of Wescott, WI
•Onsite

About The Position

The Ambulatory Licensed Practical Nurse provides patient-centered, specialized, evidence-based nursing care across the continuum under the supervision of a registered nurse, advanced practice clinician, or physician. The role contributes to department goals through compassionate, safe care within the scope of practice established by the Wisconsin Board of Nursing and ThedaCare policy. Working collaboratively with the care team, the LPN supports high-quality patient outcomes and contributes to a culture of innovation, growth, and professional development. The position is scheduled for 40 hours per week, Monday through Friday, with variable hours between 7 a.m. and 7 p.m., a weekend rotation every two to three months, and a holiday rotation. The role is based at TCS Shawano RHC in Shawano, Wisconsin.

Requirements

  • Must be 18 years of age.
  • American Heart Association Healthcare Provider Basic Life Support (BLS).
  • For the CMA qualification: valid certification or registration through AAMA, AMT, NHA, or NCCT, or a valid Wisconsin Licensed Practical Nurse license; some departments may require additional certifications.
  • For the LPN qualification: current Wisconsin LPN licensure.
  • Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling, and to lift up to 50 pounds without assistance.
  • The role is exposed to blood-borne pathogens while performing job duties.

Nice To Haves

  • High school diploma or GED preferred for the Clinic Assistant qualification.
  • Graduation from a medical assistant program preferred for the Clinic Assistant qualification.
  • One year of experience as a Certified Nursing Assistant or Patient Care Technician preferred for the Clinic Assistant qualification.

Responsibilities

  • Perform delegated tasks using evidence-based practice and competencies to collect data on patients’ physical conditions and nursing needs, and assist with implementing plans of care.
  • Collaborate with the interprofessional team to meet patient care needs and support quality care and clinical outcomes.
  • Provide age-appropriate, developmentally sensitive, and culturally specific care within the assigned clinical specialty and LPN scope of practice.
  • Identify ways to improve patient experience, streamline care processes, reduce costs, and promote quality and satisfaction.
  • Contribute to a professional environment that supports mentoring, engagement, and clinician development.
  • Maintain positive relationships with physicians and other interprofessional team members, collaborating to solve problems and improve care.
  • Anticipate and manage risks, prevent crises, and respond skillfully to life-threatening emergencies.
  • Room patients; obtain and document vital signs and pertinent health information; verify medication reconciliation; and prepare patients for examinations.
  • Provide documentation support for complex entries in the electronic health record during provider visits.
  • Assess and address situations and decisions to ensure patient concerns and needs are met.
  • Complete medication refills, prior authorizations, forms, and in-basket work according to protocols and scope of licensure.
  • Reinforce patient education to improve care outcomes and promote safe practices.
  • Perform and document tests and procedures within scope of licensure, including complex dressing changes, intravenous therapy interventions, and invasive specimen collection.
  • Assist with patient discharge after office visits and reinforce the after-visit summary.
  • Assist with medication, laboratory, and radiology orders as needed.
  • Maintain professional and therapeutic relationships with patients, families, team members, and providers.
  • Participate in patient panel management.
  • Work with care team members to monitor patients for recommended health screenings, preventive services, and chronic disease tracking interventions, and inform patients of results.
  • Perform other duties as assigned.
  • Comply with department-specific competencies.

Benefits

  • Health coaches, relaxation rooms, health-focused apps, and mental health support.
  • Minimal or zero copays and team member cost-sharing premiums.
  • Daycare.
  • Continued opportunities for learning and development.
  • Accessible and transparent leadership.
  • Commitment to work/life balance.
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