Clinic Assistant - CMA - LPN

ThedaCare•Berlin, CT
•Onsite

About The Position

The Clinic Assistant provides patient-centered, specialized, evidence-based care across the continuum using a team-based approach to address patients’ physical and psychosocial needs. Under the supervision of a physician, advanced practice clinician, RN, or nurse leader, the Clinic Assistant performs patient-centered care and collaborates with members of the care team to support high-quality patient outcomes. The role contributes to clinic goals through compassionate, safe care and a commitment to continuous growth and professional development. This is a full-time position scheduled for 30 hours per week, three days per week, Monday through Friday between 8:00 AM and 6:00 PM. The Clinic Assistant supports Internal Medicine, Walk-In, and Family Practice and is cross-trained to float where needed, including between specialty and primary care locations.

Requirements

  • Must be at least 18 years of age.
  • American Heart Association Healthcare Provider BLS.
  • Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling, and to lift up to 50 pounds without assistance.
  • Manual dexterity and hand-eye coordination to perform patient care procedures.

Nice To Haves

  • High school diploma or GED preferred.
  • Graduate of a medical assistant program preferred.
  • One year of experience as a Certified Nursing Assistant or Patient Care Technician preferred.

Responsibilities

  • Receives and executes orders from the overseeing, delegating, or supervising physician or advanced practice clinician.
  • Rooms patients; obtains and documents vital signs and pertinent health information; validates medication reconciliation completion; and prepares patients for examination.
  • Provides documentation support for complex documentation in the electronic health record during provider visits.
  • Collaborates with the care team to meet patient care needs and support quality, cost-effective, and safe care practices.
  • Addresses situations or decisions to ensure patient concerns and needs are met, and reinforces patient education to improve care outcomes and safe practices.
  • Assists the provider or RN with performing and documenting tests and procedures.
  • Assists with patient discharge at the completion of office visits and reinforces the after-visit summary.
  • Aids in completing medication, laboratory, and radiology orders as needed.
  • Maintains professional and therapeutic relationships with patients, families, team members, and providers.
  • Participates in patient panel management.
  • Works with care team members to monitor patients who may benefit from recommended health screening, preventative services, and chronic disease tracking interventions.
  • Floats between specialty and primary care locations.

Benefits

  • Health coaches, relaxation rooms, health-focused apps, and mental health support.
  • Minimal or zero copays and team member cost-sharing premiums.
  • Daycare access.
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