CLUB Outfitter Seasonal

Bass Pro Shops•Broken Arrow, OK

2d•Onsite

About The Position

This is a fun seasonal position with the opportunity to earn extra money for the holidays and enjoy our Outfitter Discount. The role involves providing world-class customer service to ensure a pleasant and productive shopping experience. As a product expert of the CLUB program, you will present the benefits of becoming a CLUB Member, execute account servicing, and handle other CLUB processes from start to finish. Responsibilities include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance. The position requires the ability to consistently exceed customer expectations and demonstrate commitment to Bass Pro Shops’ & Cabela’s Core Values.

Requirements

Minimum Degree Required: High School Diploma or Equivalent
Experience: 0 to 2+ Years Experience
Stand and/or walk during shift to assist customers on the sales floor, etc.
Hear well enough to constantly communicate with others to exchange information
Constantly repeat motions that may include the wrists, hands and/or fingers.
Constantly assess the accuracy, neatness and thoroughness of work assigned
Light work that includes lifting and moving objects up to 20 pounds constantly
Occasionally ascend or descend ladders, stairs, step stools, etc
Occasionally work in noisy environments

Nice To Haves

Preferred Degree: N/A
Certificate(s) or License(s): N/A

Responsibilities

Acquiring and activating new members
CLUB sales
Customer experience
Peer coaching and influencing
Regulatory compliance
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela’s CLUB Member or provides current member with a unique and exclusive experience.
Executes all Bass Pro Shops & Cabela’s CLUB operational and compliance programs.
Demonstrate products to customers.
Knowledgeable of advertised sales.
Responsible for helping meet metric goals and objectives for self and store.
Responsible for keeping CLUB inventory accurate and keeping the CLUB Booth clean and organized.
Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
Provides daily feedback and reports in a timely and accurate manner.
Provides peer coaching, recognition, and support as a CLUB advocate and representative.
Providing service to all areas of the store based on business need.
All other duties as assigned by leadership.