Club Director at Success Academy

Boys & Girls Clubs of St. Joseph County•South Bend, IN

About The Position

The Club Director for Success Academy is responsible for the successful operation of the club and achievement of organizational goals. The role provides leadership, oversees program execution, and maintains effective relationships with staff, Club members, parents, volunteers, school administrators, and other stakeholders. This is a grant-funded position. The Club Director is expected to uphold the core values and organizational expectations of the Boys & Girls Club of the Northern Indiana Corridor (BGCNIC), which serves children ages five to 18 at more than 30 sites through summer and before- and after-care programming focused on social and emotional learning, college and workforce readiness, and academic enrichment. The position oversees site administration, including attendance and roster records, incident documentation, timecard approvals, and tracking staff call-offs and no-shows. It leads and supports Youth Development Professionals (YDPs), models and enforces organizational and school policies, provides coaching and corrective action, and conducts daily huddles and monthly staff meetings. The Club Director creates a structured and engaging environment for members, implements programming aligned with schedules and curriculum, and prepares activities and supplies. The Club Director communicates with school leaders, the Senior Club Director, families, community organizations, volunteers, and program partners. The role also promotes effective teamwork, shares best practices, maintains role expertise through development opportunities, and pursues high performance. Other duties may be assigned.

Requirements

At least 2 years of experience in a leadership role within a youth-focused organization.
Strong understanding of youth development principles and best practices.
Excellent communication and interpersonal skills, including strong written and verbal skills.
Ability to lead, motivate, and manage a team and performance.
Proficiency in program planning, execution, and evaluation.
Knowledge of relevant policies and regulations.
Demonstrated ability to build and maintain effective stakeholder relationships.
Proficiency with relevant software applications, including MyClubHub and Paycor, and Microsoft Suite.
Valid driver's license and reliable transportation.
Self-motivated, competitive, creative, personable, and detail-oriented.
Solution-based thinking, positivity, ability to execute, ethical conduct, transparent communication, and respectful treatment of colleagues, Club members, and families.
Ability to pass required background and drug screens at any time.
Strong organizational and administrative skills for accurate attendance, compliance documentation, scheduling, and reporting.
Sound judgment and ability to manage multiple priorities in a dynamic environment, with commitment to safety, continuous improvement, and the organization's mission and values.

Nice To Haves

Bachelor's degree in a relevant field such as Education, Youth Development, or Social Work preferred.
Spanish-speaking ability preferred.

Responsibilities

Accurately enter daily attendance in MyClubHub and manage site rosters, including reporting enrollment, withdrawal, and member updates to operations.
Complete incident, accident, and behavior reports and maintain on-site copies for quarterly review.
Approve timecards in Paycor by noon on the Monday before payday and track YDP call-offs and no-shows.
Model BGCNIC and school corporation policies and procedures and ensure YDPs and volunteers follow them.
Attend all Site Leader Meetings and remain present and engaged with members and staff during club hours.
Document coaching and corrective action for YDPs; lead daily huddles before and after Club and prepare agendas for monthly YDP meetings.
Set clear expectations and boundaries for members, promote engagement, recognize positive behavior, and apply corrective action according to the BGCNIC Code of Conduct.
Implement engaging programming, particularly in academic enrichment and workforce readiness, and ensure it aligns with schedules and curriculum.
Use office hours to plan programming, gather supplies, and complete administrative tasks.
Assign volunteers meaningful tasks suited to their expectations and skills, and welcome and accommodate programming partners.
Meet regularly and at least monthly with school principals and relevant administrative staff, and document conversation outcomes.
Notify the Senior Club Director within 24 hours about significant issues, including suspensions, CPS reports, and property concerns.
Inform school officials within 24 hours about significant property damage, member suspensions, CPS reports, or parent concerns.
Partner with families and community organizations to strengthen site impact and respond promptly and professionally to administrative requests.
Manage staff effectively, remove barriers, provide feedback, inspire confidence, and foster a positive, high-accountability culture.
Collaborate across teams, invite peer input, take a solutions-oriented approach, and ensure team members, partners, and clients feel valued.
Share best practices and content expertise, make expertise accessible to colleagues and partners, and maintain and improve role expertise through development opportunities.
Expect and achieve high performance; perform other duties as assigned.