CLUB Customer Service Outfitter - Seasonal

Bass Pro Shops•Hooksett, NH
•Onsite

About The Position

The Seasonal Events Associate performs store-event duties and takes on short-term assignments and seasonal events to support the store throughout the year. The role supports a high standard of customer service and a pleasant shopping experience by helping customers identify their needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up. The associate also assists with seasonal events, facilitates in-house outdoor skills workshops, participates in scheduled store events, and maintains a clean, neat, and safe work area. Other duties may be assigned.

Requirements

  • High school education or equivalent experience.
  • Ability to calculate figures such as discounts and make change for customers.
  • Ability to perform data entry and analyze reports and ledgers.
  • Ability to communicate in a friendly and professional manner with customers and other associates.
  • Good customer service skills.
  • Ability to function in a noisy and hectic environment with children and parents.

Responsibilities

  • Support a strong commitment to world-class customer service and provide a pleasant, productive shopping experience.
  • Help customers make buying decisions by identifying and evaluating their needs, recommending products, and promoting programs including CLUB Membership, VOC, and In-Store Pick-up.
  • Establish and maintain effective working relationships with management, coworkers, children, and customers.
  • Assist with the execution of seasonal events.
  • Facilitate in-house outdoor skills workshops.
  • Participate in scheduled store events.
  • Keep the work area clean, neat, and safe.
  • Perform other duties as assigned.

Benefits

  • Retail merchandise, restaurant, resort, and conservation attraction discounts.
  • Dental benefits.
  • Vision benefits.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Bass Pro Cares Fund.
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