Club Coordinator

Hy-Vee, Inc.•Ripon, WI

4d•Onsite

About The Position

Our Club Coordinators bring events to life for customers and employees alike, planning, organizing, and executing Club Room events with creativity, attention to detail, and outstanding service. In this role, you'll communicate with customers to schedule and plan catered events, oversee room setup and staffing, coordinate technology and decorations, and make every occasion a memorable one. If you are organized, personable, and thrive on creating great experiences for people, we'd love to have you on our team.

Requirements

Must be 18+
Solve practical problems and interpret instructions across a variety of situations with limited standardization
Perform arithmetic calculations involving fractions, decimals, and percentages accurately
File, post, and organize materials; copy data accurately between records; and guide people with clear direction
Communicate effectively and professionally with customers, team members, and vendors
High school diploma or equivalent required

Nice To Haves

sanitation and food safety coursework encouraged
Over one year of similar or related experience preferred

Responsibilities

Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
Communicate with Club customers to schedule, plan, organize, and order catering for all events
Set up, decorate, coordinate technology, and clean up all catered events
Ensure the proper amount of staff is in place to handle customer needs for all events
Participate on the store planning committee to coordinate employee events such as the Springtime party, Veteran's Day, and other occasions
Handle and resolve customer issues promptly and professionally
Answer the telephone promptly and provide friendly, helpful service to customers who call, including taking product orders
Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Handle confidential information including gross percentage and sales data and employee wages with discretion
Adhere to all Hy-Vee policies and store guidelines
Report to work when scheduled and on time