CLRT Admin Support Specialist #W0178
About The Position
The Virginia Department of Agriculture and Consumer Services, Division of Consumer Protection, is seeking a Certification, Licensing, Registration and Training (CLRT) Admin Support Specialists for the Office of Pesticide Services. This position provides administrative support to the pesticide applicator certification, business license, and product registration programs. Duties include serving as a primary point of contact for incoming calls to the CLRT Unit; providing basic program information regarding certification, licensing, or registration requirements and routing inquiries as appropriate to program staff; data entry and accessing certification, licensing, and registration data in the database. Additional duties include the daily mailing of letters of authorization to test, score letters, certificates, and business licenses; managing returned mail; scanning and indexing data in the electronic document management system; reconciling product registration receipts; and filing product registration related paperwork. This position involves considerable interaction with prospective and certified applicators in Virginia’s pesticide industries, pesticide businesses, and the general public to communicate program services and regulatory requirements. This position is paid by the hour, limited to working no more than 1500 hours per year, and does not include state benefits.
Requirements
- Experience with and knowledge of current, basic office processes, equipment and procedures
- Effective oral/written communication skills
- Demonstrated exceptional customer service skills in an office setting
- Ability to work in a fast-paced, high volume office environment
- Ability to present a positive image to the public both by telephone and in person
- Proficiency using computers to include the MS Office Suite, complex databases, and electronic document management systems
- Recent experience working in an office environment to include managing calls, processing mail, data entry, filing (both electronic and paper), and explaining regulatory requirements to the public and regulated industry
- HS Diploma/GED required
Nice To Haves
- A combination of related education, training and experience indicating possession of the preceding knowledge, skills, and abilities
- Knowledge of business-oriented curriculum
- Previous work experience within a regulatory agency
- Direct experience with pesticide-related laws and regulations or similar regulations
Responsibilities
- Serving as a primary point of contact for incoming calls to the CLRT Unit
- Providing basic program information regarding certification, licensing, or registration requirements and routing inquiries as appropriate to program staff
- Data entry and accessing certification, licensing, and registration data in the database
- Daily mailing of letters of authorization to test, score letters, certificates, and business licenses
- Managing returned mail
- Scanning and indexing data in the electronic document management system
- Reconciling product registration receipts
- Filing product registration related paperwork
- Communicating program services and regulatory requirements to prospective and certified applicators, pesticide businesses, and the general public
Benefits
- Does not include state benefits
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
