Cloudflare Engineer

BlackHawk Data, LLC (12029)•,

2d•$100,000 - $140,000

About The Position

BlackHawk Data is seeking an experienced Cloudflare Engineer to design, implement, configure, troubleshoot, optimize, and support Cloudflare solutions across customer environments. The role focuses on Cloudflare networking, security, application delivery, and Zero Trust technologies, while also drawing on broader experience with cloud platforms, systems, networking, automation, scripting, and coding. The engineer serves as a technical resource and subject matter expert, working with customers and internal engineering, architecture, operations, security, project management, and other teams. The role includes understanding technical requirements, implementing solutions, investigating complex issues, and integrating Cloudflare technologies with customers’ broader network, cloud, security, and systems environments. The position may involve onsite customer visits for implementations, troubleshooting, or technical meetings when the employee is local, and supports commercial and public sector customer environments.

Requirements

Strong hands-on experience implementing, administering, and troubleshooting Cloudflare technologies in production environments.
Demonstrated experience working across multiple Cloudflare products and services.
Experience supporting enterprise networking, cybersecurity, cloud, or infrastructure environments.
Experience working directly with customers and supporting complex technical implementations.
Strong hands-on knowledge of Cloudflare technologies, including several of Cloudflare DNS, CDN and application performance, WAF, DDoS Protection, SSL/TLS, Load Balancing, Zero Trust, Access, Gateway, Tunnel, and Cloudflare One/SASE.
Strong understanding of networking fundamentals, including TCP/IP, DNS, HTTP/HTTPS, routing, firewalls, VPNs, proxies, and network security.
Strong understanding of cybersecurity concepts, including Zero Trust, web security, secure access, threat protection, and security policies.
Strong troubleshooting, analytical, and problem-solving skills.
Ability to independently investigate complex technical issues and drive them through resolution.
Strong written and verbal communication skills.
Comfort working directly with customers and communicating with technical and non-technical stakeholders.

Nice To Haves

MSP, VAR, professional services, or consulting experience.
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
Relevant Cloudflare certifications or technical training.
Experience with one or more major public cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform.
Experience supporting hybrid-cloud or multi-cloud environments.
Windows and/or Linux systems administration experience.
Experience with virtualization, containers, Kubernetes, or related infrastructure technologies.
Experience with infrastructure-as-code and automation tools such as Terraform or Ansible.
Scripting or programming experience using Python, PowerShell, Bash, JavaScript, or similar technologies.
Experience working with APIs and automating Cloudflare configurations or deployments.
Familiarity with Git, CI/CD pipelines, DevOps practices, and version control.
Broader networking and cybersecurity experience with technologies such as Cisco, Fortinet, Palo Alto Networks, or similar platforms.
AWS, Microsoft Azure, Google Cloud, networking, or cybersecurity certifications.

Responsibilities

Design, configure, deploy, manage, troubleshoot, and optimize Cloudflare solutions across customer environments.
Serve as a technical resource and subject matter expert for Cloudflare technologies.
Implement and support Cloudflare networking, security, application delivery, and Zero Trust solutions.
Configure and manage Cloudflare DNS, CDN, WAF, DDoS Protection, SSL/TLS, Load Balancing, and related services.
Implement and support Cloudflare Zero Trust technologies, including Access, Gateway, Tunnel, and Cloudflare One/SASE.
Assist with onboarding and migration of applications, domains, networks, and services to Cloudflare.
Review Cloudflare environments and recommend improvements to security, performance, availability, and architecture.
Maintain awareness of Cloudflare products, capabilities, features, and best practices.
Troubleshoot complex issues involving DNS, HTTP/HTTPS, network connectivity, security policies, traffic routing, application performance, and Cloudflare services.
Investigate technical incidents, identify root causes, and determine appropriate resolutions.
Work across networking, cloud, security, and systems technologies to resolve issues beyond the Cloudflare platform.
Support escalations and work with customers and technology partners when necessary.
Provide technical guidance and recommendations to internal teams and customers.
Work directly with customers to understand requirements and translate them into effective solutions.
Collaborate with engineering, operations, security, architecture, project management, and other internal teams.
Communicate technical concepts to technical and non-technical stakeholders.
Participate in technical planning, implementation, testing, and customer handoff activities.
Create and maintain technical documentation, diagrams, configurations, implementation plans, and troubleshooting procedures.
Identify opportunities to automate Cloudflare deployment, configuration, and operational tasks using APIs, scripting, or infrastructure-as-code tools where appropriate.
Improve technical processes, documentation, and deployment standards.
Evaluate customer environments for opportunities to improve performance, security, reliability, and operational efficiency.