Cloud Support Analyst III
Zafin•Toronto, ON
•CA$84,000 - CA$88,000•Hybrid
About The Position
Reporting to the Senior Manager, Cloud Support, the Cloud Support Analyst IIl will collaborate with end users and business stakeholders to identify, troubleshoot, and resolve system and data issues. The Cloud Support Analyst will also be tasked with identifying and/or implementing improvements to our financial systems in order to streamline business processes. They will be responsible for working closely with our vendor partners on implementations and enhancements, or when troubleshooting issues.
Requirements
- Post-secondary education in information management, computer science, or related field of study.
- Experience supporting enterprise systems, preferably cloud based systems in Azure, AWS, GCP, etc.
- Experience in databases and able to leverage your strong SQL skills as part of your investigation techniques for issue resolution and fixes.
- Certification(s) in Cloud Technologies
- Knowledge in Java or any other programming languages
- Experience in automation of repeatable processes
Nice To Haves
- Experience in Linux scripting/commands and SFTP process
Responsibilities
- Identify, troubleshoot, and resolve system and data issues.
- Identify and/or implement improvements to financial systems to streamline business processes.
- Work closely with vendor partners on implementations and enhancements, or when troubleshooting issues.
Benefits
- Competitive salaries
- Annual bonus potential
- Generous paid time off
- Paid volunteering days
- Wellness benefits
- Robust opportunities for professional growth and career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
