Cloud Service Architecture Principal

Zebra Technologies•Kennesaw, GA
•Hybrid

About The Position

Zebra is seeking a Cloud Service Architecture Principal to design, architect, and optimize cloud infrastructure and systems that enable enterprise-scale SaaS operations. The role creates resilient, cost-effective, and secure infrastructure foundations for multiple products, emphasizing technical excellence, standardization, and scalability. It develops, validates, and tests structures and user documentation, and works under consultative direction toward long-range targets related to innovation-driven business growth and high-quality execution. The principal provides technical leadership and hands-on support for SaaS AI/ML and analytics solutions, strengthens product engineering practices, and helps manage a product engineering team based mainly in the US and India. The role collaborates with product engineering teams to understand requirements and propose scalable infrastructure solutions, designs unified systems across products, and leads cloud transformation and compliance initiatives. The employee must reside in the US within drivable distance of Kennesaw, Georgia, and work a hybrid schedule from that office: three days in the office and two days remotely.

Requirements

  • Bachelor's or master's degree in Computer Science or Engineering.
  • At least 10 years of hands-on experience designing and implementing cloud infrastructure at scale.

Nice To Haves

  • Strong background in cloud platforms such as AWS, GCP, or Azure and containerized environments such as Kubernetes and Docker.
  • Deep expertise in Infrastructure as Code, CI/CD pipeline design, and automation frameworks.
  • Experience developing software using languages such as Java, JavaScript, Go, and Python, and front-end technologies such as NodeJS and Angular or React.
  • Experience on large-scale software projects and a record of delivering high-quality code.
  • A track record of improving system reliability, including MTTD, MTTR, and uptime, through architectural improvements.
  • Experience leading major infrastructure initiatives, migrations, or transformations affecting multiple teams and products.
  • Demonstrated experience with design principles and patterns and writing clean, maintainable product code.
  • Understanding of software quality assurance principles.
  • Experience designing secure software systems based on industry-specific specifications.
  • Ability to collaborate with product engineering teams during planning and design to understand requirements and propose scalable infrastructure solutions.

Responsibilities

  • Establish architecture governance frameworks and decision-making processes that align technical choices with business objectives and long-term product roadmaps.
  • Provide thought leadership and hands-on support for SaaS AI/ML and analytics solutions using scalable API design, web and visualization frameworks, analytics frameworks, and cloud architectures.
  • Ensure product releases and deployments address non-functional requirements, including scalability, availability, security, maintainability, and supportability.
  • Design complex test cases and work with SDET specialists to ensure quality product releases.
  • Create and maintain design and architectural artifacts and ensure consistent architecture and design standards.
  • Promote collaboration with data engineering, UX, Product Management, and other cross-functional teams.
  • Research emerging technologies, conduct proofs of concept, and make recommendations in support of solution development.
  • Strengthen product engineering capabilities by building processes and standardized methodologies, leveraging appropriate tools, reviewing and mentoring coding activities, and leading DevOps functions.
  • Develop novel and creative solutions that support the business and bring positive attention to technologies and services.
  • Help manage the Product Engineering team, based mainly in the US and India, including application developers, technical architects, and UI/UX specialists.
  • Exercise independent judgment in selecting methods, techniques, and evaluation criteria to achieve results.
  • Collaborate with product engineering teams during planning and design to understand requirements and propose scalable infrastructure solutions.
  • Design unified, interoperable systems that reduce infrastructure silos and support cross-product consistency and operational scalability.
  • Design global infrastructure patterns for follow-the-sun operations and 24/7 enterprise-grade availability.
  • Lead multi-year digital transformation initiatives, including migrations from legacy infrastructure to cloud-native architectures.
  • Define incident response and recovery architectures that reduce MTTD and MTTR through intelligent monitoring, alerting, and automation.
  • Architect policy-as-code governance systems, including OPA and Kyverno, to enforce security, cost, and operational standards.
  • Architect compliance frameworks aligned with SOC 2, ISO 27001, and HIPAA, including automated validation and attestation.

Benefits

  • Performance-based annual cash incentive with a target equal to 20% of base pay.
  • Healthcare and wellness offerings.
  • Continued learning and development offerings.
  • Community service days.
  • Traditional insurance offerings.
  • Parental leave.
  • Employee assistance program.
  • Paid time off.
  • Some roles may be eligible for long-term incentive equity awards.
  • Hybrid work and adaptable hours.
  • Summer Flex Fridays and Focus Fridays.
  • Annual companywide well-being day.
  • Benefits offerings may vary by country.
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