Cloud Sales Development Representative - Hybrid

MindexRochester, NY
Hybrid

About The Position

Mindex is a product and services company with over 30 years in business, specializing in agile software development, cloud professional services, and innovative homegrown products. They have a proven track record of delivering successful software and product solutions, having built platforms such as SchoolTool, Advanced Analytics, and their Integrations Platform. Mindex is recognized as the #1 Software Developer in the 2025 RBJ Book of Lists and ranked #80 in the Rochester Chamber Top 100 Companies. The company's Cloud division comprises dedicated cloud experts with extensive knowledge of workloads on AWS and Azure, operating as an AWS Advanced Services Partner. They specialize in cloud-native application development, application modernization, cloud managed services, cloud migration, and big data and analytics. The Cloud Sales Development Representative will be responsible for driving new qualified leads and initiating the sales cycle, with a primary focus on sourcing leads and managing the pipeline of cloud opportunities for new customers. Candidates need to be motivated, organized, driven, and possess a proven track record of success in a fast-paced and ever-changing environment. The ideal candidate is a self-starter who can work effectively under pressure while managing and prioritizing multiple sales campaigns simultaneously, demonstrating excellent communication and organizational skills, approachability, proactivity, and detail-orientation.

Requirements

  • Bachelor’s in Marketing, Business or Information Technology
  • 2+ years sales experience
  • Motivated, organized, driven
  • Proven success in a fast-paced and ever-changing environment
  • Self-starter who works well under pressure while managing and prioritizing multiple sales campaigns at once
  • Excellent communication and organizational skills
  • Approachable, proactive, and detail-oriented
  • Authorized to work for ANY employer in the U.S. (unable to sponsor, or take over sponsorship of an employment Visa at this time)

Responsibilities

  • Assist in the curation of lists that target potential customers across various market segments that meet Mindex sales goals.
  • Prospecting and lead generation: Identifying potential customers and generating new leads through various channels, such as cold calling, email campaigns, networking, and referrals.
  • Market research and competition analysis: Keeping up-to-date with industry trends, market dynamics, and competitors to stay ahead in the cloud services market and provide insights for sales strategies.
  • Nurture and qualify Marketing Qualified Leads (MQLs).
  • Follow up on leads and qualify budget, authority, need and timeline.
  • Create prospect meetings for Sales Team.
  • Collaboration: Collaborating with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless customer experience and effective sales strategies.
  • Sales reporting: Keeping accurate records of sales activities, customer interactions, and sales pipeline using CRM (Customer Relationship Management) tools, and providing regular reports to management, specifically around the number of outbound calls and contacts made.
  • Achieve monthly sales leads quota.

Benefits

  • Medical Insurance (with a free option!)
  • Dental Insurance
  • Vision Insurance
  • Company Paid Life and AD&D Insurance
  • Optional Additional Life Insurance
  • Company Paid Short-Term Disability Insurance
  • Company Paid Long-Term Disability Insurance
  • Medical and Dependent Care Flexible Savings Accounts (FSA)
  • Health Savings Accounts with Company Contributions
  • Optional Hospital Indemnity, Accident and Critical Illness Insurance as well as Legal Assistance
  • Flexible Time Off
  • Eight Paid Holidays
  • Pre-tax and Roth 401(k) Options with Company Match
  • Investment in Professional Development including a license to Udemy training courses and leadership training
  • Employee Assistance Program
  • Adoption Assistance
  • Pet Insurance Discounts
  • Tickets to local sporting events
  • Team building events
  • Holiday and celebration parties
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