Cloud Release Engineer I - Remote
CentralSquare Technologies•,
•Remote
About The Position
This entry-level role works with Product, Engineering, Operations, and Support teams to deliver reliable, scalable, and cost-effective software upgrade solutions that meet corporate and client standards. The primary focus is performing software upgrades and patches in customer environments, helping ensure smooth and efficient transitions. This is a great opportunity to build a foundation in cloud release engineering while learning from experienced engineers.
Requirements
- Entry-level role
- Ability to perform software upgrades and patches
- Ability to prepare for upgrades by reviewing release notes, validating environment readiness, and confirming pre-upgrade checklists
- Ability to execute post-upgrade validation and testing
- Ability to support rollback procedures
- Ability to coordinate upgrade schedules and communicate status
- Ability to assist with application and infrastructure deployments
- Ability to apply security patches
- Ability to create and maintain documentation
- Ability to support migration of server environments
- Ability to communicate professionally and positively
- Ability to work with cross-functional teams
- Ability to troubleshoot and debug build and upgrade issues
- Ability to assist in maintaining tooling for CI/CD pipelines and upgrade automation
- Ability to raise project obstacles and work toward solutions
- Willingness to participate in knowledge sharing and develop technical skills
Nice To Haves
- Experience in cloud release engineering
- Experience learning from experienced engineers
Responsibilities
- Perform software upgrades and patches in customer-facing and internal environments, following established procedures and under the guidance of senior team members.
- Prepare for upgrades by reviewing release notes, validating environment readiness, and confirming pre-upgrade checklists are complete.
- Execute post-upgrade validation and testing to confirm the upgrade was successful, and escalate issues promptly.
- Support rollback procedures when an upgrade does not go as planned.
- Coordinate upgrade schedules and communicate status to internal teams and customers, with guidance from senior team members.
- Assist with application and infrastructure deployments to customer-facing and internal environments.
- Apply security patches to internal and external systems following established procedures.
- Help create and maintain accurate documentation of upgrade procedures, runbooks, systems, and processes.
- Support the migration of existing server environments to managed services and/or cloud-based platforms.
- Communicate professionally and positively with internal and external stakeholders.
- Work with cross-functional teams to help resolve issues, applying critical thinking and learning best practices.
- Learn customer priorities in upgrade and deployment work and share relevant feedback with senior team members.
- Troubleshoot and debug build and upgrade issues, resolving problems quickly and asking for help when needed.
- Assist in maintaining tooling that supports cloud-based CI/CD pipelines and upgrade automation.
- Raise project obstacles to the team promptly and help work toward solutions.
- Participate in cross-team knowledge sharing and develop technical skills through mentorship, training, and hands-on project work.
Benefits
- Tuition reimbursement
- Parental leave
- Paid volunteer hours
- Unlimited PTO
- Flexible work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
