ROOTS Hub Cloud Platform Engineer (Remote)

ca159cb6-724b-4d65-a386-ef202361ead9 • Morganton, NC

21d • $92,559 - $120,326 • Remote

About The Position

The RHTP Systems Cloud Platform Engineer designs, provisions, configures, operates, secures, monitors, and supports cloud infrastructure for the North Carolina Rural Health Transformation Program (RHTP) Region 3 environment. The position primarily supports Microsoft Azure and related cloud platforms, including infrastructure for Microsoft Fabric, Power Platform, application integration, data services, identity, networking, monitoring, security, and business continuity and disaster recovery.

The engineer collaborates with enterprise architecture, information security, application development, data and analytics teams, Microsoft, IBM, and other technology partners to ensure solutions are secure, scalable, supportable, and aligned with Vaya Partners technology standards. The role participates in implementing the RHTP technology platform and transferring knowledge from implementation partners, building Vaya Partners’ internal ability to operate and support the environment.

The position ensures cloud infrastructure, configurations, documentation, operational procedures, and change-management practices comply with organizational security, privacy, data-governance, and technology standards. It requires access to confidential healthcare information or protected health information (PHI), training on applicable confidentiality laws, compliance with those laws, and signing a confidentiality statement. The employee must be able to come into the office as needed; the role has a remote option and is available at Vaya Partners North Carolina locations.

Requirements

• High school graduate or equivalent.
• At least five years of experience in some combination of Azure cloud system/server engineering or network infrastructure.
• Ability to install, configure, and maintain server hardware, operating systems, and software.
• In-depth knowledge of Linux.
• Knowledge of Microsoft Fabric; Microsoft Azure and related cloud platforms; Power Platform, application integration, and data services; identity, networking, monitoring, and security; and business continuity/disaster recovery.
• Ability to coordinate integrated network operations, IT planning, security, and other technical areas at assigned data centers.
• Ability to apply critical thinking to identify problems and implement solutions with minimal downtime.
• Ability to use software and hardware diagnostic tools to identify, diagnose, and repair complex problems affecting system availability and performance.
• Ability to evaluate the strengths and weaknesses of different approaches and justify decisions with sound reasoning.
• Ability to multitask and perform administrative and engineering tasks independently, collaborate in a team, and work unsupervised as needed.
• Ability to mentor others and perform knowledge transfer.
• Ability to maintain awareness of advances in information technology and cybersecurity.
• Effective oral and written communication skills.
• Strong work ethic.
• Ability to physically come into the office as needed.
• Must complete required training and observe applicable laws concerning confidential healthcare information and PHI, and sign a confidentiality statement.

Nice To Haves

• Bachelor’s degree in Computer Science or a related field.

Responsibilities

• Provision, configure, administer, monitor, and maintain Microsoft Azure infrastructure for the RHTP environment.
• Support Azure subscriptions, resource groups, networking, private endpoints, DNS, storage, Key Vault, monitoring, logging, application hosting, integration services, and other RHTP cloud resources.
• Support infrastructure dependencies for Microsoft Fabric, Power Platform, Azure DevOps, application services, and data integration workloads.
• Monitor platform health, availability, performance, capacity, security, and cost, and proactively identify operational issues.
• Troubleshoot and resolve Tier 3 incidents involving RHTP cloud infrastructure and platform services.
• Coordinate and execute approved maintenance and production changes.
• Participate in incident response, problem management, disaster recovery, and business continuity activities.
• Maintain accurate infrastructure configurations, operational documentation, diagrams, inventories, and support procedures.
• Design and implement secure, scalable, highly available Azure infrastructure with enterprise architecture, information security, development, and data teams.
• Implement standards for Azure landing zones, resource naming, tagging, Azure Policy, RBAC, privileged access, network segmentation, logging, monitoring, and cost management.
• Implement and maintain secure connectivity among Azure, Microsoft Fabric, Power Platform, external systems, and approved partner environments.
• Support Microsoft Entra ID integration, managed identities, workload identities, service principals, certificates, secrets, and privileged-access controls.
• Implement infrastructure-as-code and automated deployment practices where appropriate, and support CI/CD and Azure DevOps infrastructure and deployment processes.
• Implement monitoring and security telemetry using Azure Monitor, Log Analytics, Application Insights, Microsoft Defender, and related enterprise security platforms.
• Participate in architecture, security, vulnerability, configuration, and operational-readiness reviews.
• Support backup, recovery, resiliency, and disaster-recovery capabilities based on approved RTO/RPO requirements.
• Assist with cloud capacity planning, consumption monitoring, optimization, reservations, and cost forecasting.
• Manage time and priorities and participate directly with implementation partners in designing and implementing the RHTP technology platform.
• Perform hands-on implementation alongside partners to develop internal operational knowledge of the RHTP environment.
• Review vendor-developed infrastructure configurations, deployment processes, documentation, architecture, and operational procedures before production-support transition.
• Ensure partner-delivered infrastructure conforms to Vaya Partners architecture, security, operational, and support standards.
• Identify operational gaps, technical debt, support dependencies, and risks before production transition.
• Develop runbooks, support procedures, monitoring requirements, recovery procedures, and technical documentation for ongoing operations.
• Participate in design reviews, implementation planning, testing, production-readiness reviews, and deployment activities.
• Deliver assigned projects on schedule and communicate risks, dependencies, resource constraints, and technical issues to project and ISD leadership.
• Provide technical recommendations and designs that support RHTP business and technology objectives.
• Perform other duties as assigned.

Benefits

• Annual incentive bonus plan.
• Medical, dental, and vision insurance with a low-deductible, low-cost health plan.
• Generous vacation and sick time accrual.
• 13 paid holidays.
• State retirement pension plan.
• 401(k) plan with employer match.
• Company-paid life and disability insurance.
• Wellness programs.
• Public Service Loan Forgiveness qualifying employer.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED