Cloud Ops Engineer

INflow Federal • Springfield, VA

2d

About The Position

As a Jr Cloud Engineer, you'll join our Continuous Operations Release Environment (CORE) team, providing high-quality, cost-effective cloud solutions to our clients. You'll be instrumental in maintaining and enhancing our cloud infrastructure, with a strong focus on operational efficiency and customer support. Here, your work is more than a job- it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference.

Requirements

• 2+ years of experience
• Bachelor's Degree in computer science, computer engineering, systems engineering or any related field/major, or 3 additional years of experience in information technology
• Proficiency with AWS cloud services and infrastructure management.
• Exceptional troubleshooting and problem-solving skills.
• Experience in providing customer-focused technical support.
• Knowledge of Linux distributions (e.g., RedHat, CentOS).
• Familiarity with DevOps practices, Agile/Scrum methodologies, and continuous integration tools (e.g., GitLab CI, Nexus).
• Excellent communication and collaboration abilities.
• Active DoD TS/SCI

Nice To Haves

• Most of our contracts require DoD 8140 (formerly 8570) compliance. We built 8140.study - our certification training platform - to help. This helps you study for certifications such as the CompTIA Security+.

Responsibilities

• Proactively manage and maintain cloud infrastructure, ensuring high availability and performance.
• Respond to and resolve customer issues, providing top-tier technical support and customer service.
• Collaborate with various engineering teams to support user consumption of applications in the cloud in a sophisticated enterprise environment.
• Engage in application monitoring to assist in identifying and addressing application performance or availability issues.
• Continuously monitor supporting application infrastructure to help identify and report on scalability and performance issues.
• Develop and maintain comprehensive documentation for application support procedures.

Benefits

• Veteran Outreach Program
• employee-first culture
• professional growth
• well-being
• innovation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level