The NC Department of Health and Human Services (DHHS) is seeking an experienced Enterprise Cloud Network Engineer. This resource is responsible to work across the entire Cloud Services organization and ensure cloud networks are implemented as specified. Responsibilities include but are not limited to: Support on research, design, development and implementation of cloud network architecture and strategy. Troubleshooting cloud infrastructure issues related to networking and security. Building highly scalable and highly available solutions deployed on public clouds (such as AWS, Azure, and/or GCP), and/or hybrid environments. Assistance in working with other DIT teams, which includes the network and security teams, for cloud on-boarding and migrations. 25% – Incident Management Assist the operational team as needed and requested. Troubleshoot issues for customers in the cloud and provide cloud infrastructure/networking configuration changes. Technical resource to perform root cause analysis and post implementation reviews. 30% – Cloud Infrastructure Administration Research, design, develop, and implement cloud network architecture and strategy. Build highly scalable, highly available solutions deployed on public clouds and/or hybrid environments. Assist the cloud team to evaluate and identify optimal cloud solutions. Assist in providing tactical direction and operational support for the networking and security of cloud applications and platforms. 15% – Cloud Consulting Provide design, security, technical and financial consulting to customers migrating to the cloud. Consults on issues and requests from clients (agencies) that require the implementation of complex cloud networking/infrastructure solutions. Educate clients and teams on the implementation of new cloud networking/infrastructure technologies and initiatives. 30% – Cloud Management Provide administration, maintenance, and support of the cloud infrastructure. Schedules and coordinates the installation and configuration of cloud network infrastructure solutions with customers and other internal DIT teams. Evaluates cloud networking infrastructure capacity and recommend solutions to address demand. Maintain and keep track of all technical duties that are related to cloud networking such as design, planning, management, maintenance, and support. Manage, monitor, troubleshoot and resolve network performance issues: utilization/throughput, slowness, and unexpected latency.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed